Busıness Informatıon Systems (ENG) - İşletme (İngilizce)

Ünite 1

Soru 1

Every system has a specific purpose.
System must have one component.
There is a relationship and interaction between the components forming the system.

Which of the above is/are among the properties of system?

Only I

Only II

I and III

II and III

I, II, and III

Açıklama:

-
These properties of system can be listed as follows:
• Every system has a specific purpose. The purpose underlines the fact that system has at least one function.
• System has more than one component (part, element)
• There is a relationship and interaction between the components forming the system
• Components form a whole. Here, whole is not used in the meaning of “monolith” or “uniform” but in the meaning of “formation” which fulfills a specific function with the help of the components.

Doğru Cevap: C

Soru 2

Which of the below is defined as the area separating the boundaries of two systems?

System interface

System boundary

Output

Environment of system

Closed system

Açıklama:

-
System is a collection of conceptual or physical components that are brought together to reach one or more specific purpose or conclusion. The boundary of system must firstly be set to be able to determine the system. Everything stays out of the system constitutes the environment of system. The system boundary is a field separating the system from its environment. Another concept related with the system is system interface. It is defined as the area separating the boundaries of two systems. System interface is the platform that an output of a system is transported to another system or the point of contact which system components connect with the environment or each other.
The system which has not got any interaction with its environment or other systems in the environment is termed as closed system.
Inflows to the open system from environment or elements exported during interaction with environment are named input. In contrast, outflows from open system to the environment or imported elements are termed output.

Doğru Cevap: A

Soru 3

Businesses are ______ systems which have input, ______ and output operations.
Which words below best complete the sentence above?

closed / control

predetermined / interface

closed / process

open / environment

open / process

Açıklama:

-
Businesses are open systems which have input, process and output operations.

Doğru Cevap: E

Soru 4

Which of the is the transmission of data about system performance to the system?

Input

Signal

Process

Feedback

Control

Açıklama:

-
Feedback is transmission of data about system performance to the system.

Doğru Cevap: D

Soru 5

Which of the below is not among the components of information system?

Hardware resources

Data resources

People

Knowledge

Software resources

Açıklama:

-
Hardware resources, software resources, data resources, network resources and people resources are the fundamental components of the information system.

Doğru Cevap: D

Soru 6

Which of the below refers to the ability to learn from experience and adapt to changing conditions?

Know-how

Wisdom

Knowledge of situation

Data

Information

Açıklama:

-
Humans are capable of wisdom in which they put knowledge, experience and analytical skills to work and create new knowledge and adapt himself/herself to changing situations. To date, no computer system has attained the properties of wisdom. Wisdom is more difficult to define, but it refers to the ability to learn from experience and adapt to changing conditions. Data, information and knowledge are impersonal concepts unlike wisdom. Wisdom deals with individual’s values, intuitions, understanding, interpretations and judgments.

Doğru Cevap: B

Soru 7

They are mostly interested in daily operations.
Generally, they produce reports oriented to support structural decisions.
They use the data produced by transaction processing systems.
They may be adapted to changes in the information requirements of the business.

Which of the above are true about information systems?

Only II

Only III

I and IV

I, III, and IV

II, III, and IV

Açıklama:

-
Features of management information systems are as follows:
• They are not interested in daily operations.
• Even though they provide easy and timely access to all managers from operational, tactical and strategic level, they especially serve to managers from tactical level.
• Generally, they produce reports oriented to support structural decisions.
• They are partially flexible and may be adapted to changes in the information requirements of the business.
• They use the data produced by transaction processing systems.
• Because they may benefit the data from multiple transaction processing systems, they use integrated database and support the variety of functional fields.

Doğru Cevap: E

Soru 8

Which of the below is not one of the five fundamental components a decision support system has?

Data management subsystem

Decision maker

Processing subsystem

Dialog management subsystem

Knowledge management subsystem

Açıklama:

A decision support system has five fundamental components listed below:
• Data management subsystem
• Model management subsystem
• Dialog management subsystem
• Knowledge (know-how) management subsystem
• Decision maker

Doğru Cevap: C

Soru 9

Which level of management consists the lower level managers who are responsible of the execution of daily routines and business processes?

Operational management

Tactical management

Structural management

Performance management

Strategic management

Açıklama:

Operational management consists the lower level managers who are responsible of the execution of daily routines and business processes. In order to carry out the tactical level decisions, it involves the effective and efficient executions of required tasks. In this sense, these are decisions in which medium level tactical decisions are elaborated and transformed into short term plans. For example, converting 6-month medium plan into one month plans, determining stock reorder times and amounts, assigning the jobs to employees etc. are operational decisions. Because all information about the factors related with decision problems at this level can be obtained, decisions are made in deterministic environment.

Doğru Cevap: A

Soru 10

Tacit knowledge
Explicit knowledge
Outsourced knowledge

Which of the above belongs to knowledge type based on its attribute?

Only I

Only III

I and II

II and III

I, II, and III

Açıklama:

-
Knowledge is classified as tacit knowledge and explicit knowledge based on the attribute.
Knowledge is examined under two subtitles according to its source: Outsourced and internal sourced knowledge.

Doğru Cevap: C

Soru 11

Which of the following property underlines the function of a system?

Components

Formation

Interaction

Purpose

Uniformity

Açıklama:

Every system has a specific purpose. The purpose underlines the fact that system has at least one function.

Doğru Cevap: D

Soru 12

Which of the following statement is true about system?

A system should be composed of a monolithic structure

A system can be formed by one component

A system should have connected components.

A system can be formed by incidental components.

A system should have a uniform structure

Açıklama:

There is an integrity and order in each formation that is thought to be a system. There are components forming the whole, and interactions connecting the components within each system. These components are not brought together incidentally, but composed in order to achieve a specific purpose.

Doğru Cevap: C

Soru 13

Which of the following term refers to the area separating the boundaries of two systems?

System environment

System interface

System boundry

Closed system

Open system

Açıklama:

Another concept related with the system is system interface. It is defined as the area separating the boundaries of two systems. System interface is the platform that an output of a system is transported to another system or the point of contact which system components connect with the environment or each other.

Doğru Cevap: B

Soru 14

Which of the following is a component of economic resources of a business as a system?

Competitors

Stakeholders

Labor unions

Suppliers

People

Açıklama:

Economic resources of a business as a system are people, money, material, machines, land, facilities, energy and information.

Doğru Cevap: E

Soru 15

Which of the following component of an Information system includes programs and procedures?

Software resources

People resources

Hardware resources

Network resources

Data resources

Açıklama:

Hardware resources, software resources, data resources, network resources and people resources are the fundamental components of the information system. Programs and procedures are included in software resources.

Doğru Cevap: A

Soru 16

Which of the following is the output of the information processing?

Data

Insight

Wisdom

Information

Knowledge

Açıklama:

Information processing is transforming the processed data (information) to a form (knowledge) providing support to decision making by being passed through specific operations. Accordingly, information is the input and knowledge is the output of information processing.

Doğru Cevap: E

Soru 17

Which of the following is one of the data workers?

A clerk

An engineer

An architect

A scientist

A programmer

Açıklama:

Office workers like secretary, clerk or bookkeeper are in the position of data workers who are obliged to record and transact all kind of activities within the business. In spite of data workers, the workers who are responsible from design of products or services and transforming the information into knowledge such as engineer, architect, scientist etc. are in the position of information workers.

Doğru Cevap: A

Soru 18

Which of the following is a business process of a Sales and Marketing department?

Quality control

Training employees

Executing promotion campaigns

Preparation of employees’ payrolls

Evaluating the performance of employees

Açıklama:

Analysis of market structure and recognition of customers, creating a marketing plan, executing promotion campaigns and sales of product are the business processes of a Sales and Marketing department.

Doğru Cevap: C

Soru 19

Which of the following support system is used to provide support in managing physical processes and inappropriate decision making?

Specialized Processing System

Transaction Processing System

Enterprise Collaboration System

Process Control System

Office Automation System

Açıklama:

Process control systems are used to provide support in managing physical processes and inappropriate decision making. Mentioned decisions here may be obtained through computers after specific parameters are identified.

Doğru Cevap: D

Soru 20

Which of the following is used to distort the knowledge to make it inappropriate with the desired goal?

Indirect use of knowledge

Symbolic use of knowledge

Tacit use of knowledge

Direct use of knowledge

Explicit use of knowledge

Açıklama:

Symbolic use of knowledge is using the knowledge in a way that it is not appropriate with desired goal. Distorting the market research results, hiding knowledge deliberately or demonstrating only the parts appropriate with business interests are examples for symbolic use.

Doğru Cevap: B

Soru 21

I. Every system has a specific purpose.
II. System has more than one component.
III. There is no relationship and interaction between the components forming the system.
Which of the above is correct regarding the properties of the system?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

The properties of a system can be summarised as follows:
• Every system has a specific purpose. The purpose underlines the fact that system has
at least one function.
• System has more than one component (part, element)
• There is a relationship and interaction between the components forming the system
• Components form a whole. Here, whole is not used in the meaning of “monolith” or “uniform” but in the meaning of “formation” which fulfills a specific function with the help of the components.

Doğru Cevap: C

Soru 22

What is the name of the system that has got no interaction with its environment or other systems in the environment?

Open system

System interface

The system boundary

Closed system

The environment of system

Açıklama:

The system which has not got any interaction with its environment or other systems in the environment is termed as closed system.

Doğru Cevap: D

Soru 23

I. It involves monitoring and evaluating feedback.
II. Its main function is to determine whether the system is moving the achievement of its goal.
III. It enables the necessary adjustments to be made so the system produces proper output.
Which of the above is correct regarding the control and feedback?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Control and feedback are two important functions performed on open systems. Control function involves monitoring and evaluating feedback to determine whether a system is moving toward the achievement of its goal. The control function then makes the necessary adjustments to a system’s input and processing components to ensure that it
produces proper output.

Doğru Cevap: E

Soru 24

What is the name of the term that is the raw, unprocessed, uninterpretable objective facts or impressions obtained as a result of observations or experiments?

Knowledge

Data

Information

Subsystem

Wisdom

Açıklama:

Data are raw, unprocessed, uninterpretable objective facts or impressions obtained as a result of observations or experiments. Data do not have to be numerical. They could be quantitative or qualitative values represented with various letters, numbers or other symbols and signs. Data are unstructured records of activities carried out in accordance with institutional objectives.

Doğru Cevap: B

Soru 25

I. They record and store operations and recall them when they are needed.
II. They are originated from classical files.
III. They produce periodic outputs.
Which of the above is among the features of transaction processing systems?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Features of transaction processing systems are listed in the following:
• They record and store operations and recall them when they are needed.
• They are originated from classical files.
• They produce periodic outputs, generally.
• They produce information for operational level management primarily.
• They are interested in daily operations. The processes involved are related to repeated operations with high volume and load.

Doğru Cevap: E

Soru 26

I. Operations are batched in specific periods like daily and weekly.
II. It is not useful for reaching up-to-date information.
III. When operations to be recorded occurred, they are entered to the system instantly.
Which of the above is correct regarding the Batch Processing systems?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Batch processing: In this kind of processing system, operations are batched in specific periods (daily, weekly, monthly) and then processed. However, it is not useful for reaching the up-to-date information. Batch processing may be used for situations in which updated information is not needed.
Real-time processing: When operations to be recorded occurred, they are entered into system and recorded instantly.

Doğru Cevap: C

Soru 27

What is the name of the subsystem that is the component performing all kind of activities aimed to obtain, store and organize all required data for decision maker to make a specific decision?

Decision maker

Knowledge management system

Dialog management system

Model management system

Data management system

Açıklama:

Data management subsystem is the component performing all kind of activities aimed to obtain, store and organize all required data for decision maker to make a specific decision. There are two sub-components that fulfill this component’s activities which are database and database management system.

Doğru Cevap: E

Soru 28

I. It's the approach to information from openness and detail.
II. It can be organised in a predetermined manner such as verbal and numerical.
III. Information may be provided in the form of printed documents and video footages.
Which of the above is correct regarding the form dimension feature of useful information?

Only I

Only III

I and II

II and III

I, II and III

Açıklama:

Form Dimension: It is the approach to information from openness, detail, order, presentation and environment (communication tool) aspects. Information must be clear and easy to understand. It can be organized in a predetermined manner and in the form of verbal, textual, numerical, graphical or some other forms. Information may be provided in the form of printed documents, video footages, audio records etc.

Doğru Cevap: E

Soru 29

I. It is the knowledge that may be expressed with words and numbers.
II. It can be the settled knowledge in the individual's minds and perceptions.
III. The knowledge is interiorised into people's memories through experience and business applications.
Which of the above is correct regarding the explicit knowledge?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Tacit knowledge is the settled knowledge in individuals’ minds and perceptions. This knowledge is interiorized and settled into people’s memories through experience and business applications.
Explicit knowledge is the knowledge may be expressed with words, numbers, scientific formulations, various visual-audial tools or some other ways.

Doğru Cevap: A

Soru 30

I. They are responsible for producing information related to planning and control of products.
II. They provide information support to managers and employees for the business process.
III. They enable business to carry out activities or obtaining, storing and distributing of information regarding the employees.
Which of the above is correct regarding the production information systems?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Production information systems are responsible for producing information that covers all processes related to planning, control of products, services in production process and communicating them to the necessary persons and units. These systems provide information support to managers and employees for the business processes of supplying of raw materials, production planning, providing material flow, developing new product and performing quality control.
Human resources information systems enable business to carry out activities of obtaining, storing, analyzing, updating, and distributing of information about employees, and transforming them into such a form that will help businesses in making strategic and managerial decisions.

Doğru Cevap: C

Soru 31

Which of the following pairs are two important functions performed on open systems?

Input and control

Output and feedback

Environment and boundary

Input and output

Control and feedback

Açıklama:

Define concepts related to system and information systems
The Control and feedback are two important functions performed on open systems. Control function involves monitoring and evaluating feedback to determine whether a system is moving toward the achievement of its goal.

Doğru Cevap: E

Soru 32

How do we term the processed data which defines the attributions of any subject, object or concept?

Information system

Management system

Knowledge of situation

Data processing

Wisdom

Açıklama:

Define concepts related to system and information systems
Knowledge of situation is, on the other hand, the processed data which defines the attributions of any subject, object or concept. Knowledge as a subject of the information systems is a type of knowledge of situation.

Doğru Cevap: C

Soru 33

Which of the following is not a fundamental component of decision support system?

Information

Data management subsystem

Model management subsystem

Dialog management subsystem

Decision maker

Açıklama:

Classify information systems
A decision support system has five fundamental components are as follows: Data management subsystem, Model management subsystem, Dialog management subsystem, Knowledge (know-how) management subsystem and Decision maker

Doğru Cevap: A

Soru 34

Which of the following is not one of the features of executive information system?

It is graphical

It has easy-to-use interfaces

It provides perspective to managers

It is not partially flexible.

It integrates multiple internal and external data resources

Açıklama:

Classify information systems
The Features of executive information system are as follows: (1) It is graphical, (2) It has easy-to-use interfaces, (3) It provides perspective to managers with its broad but summarized information presentation, (4) It integrates multiple internal and external data resources

Doğru Cevap: D

Soru 35

Time
Content
Form
Data

Which of the above dimensions handle valuable and useful features of information?

I-II

I-III

I-II-III

I-II-IV

I-II-III-IV

Açıklama:

Explain the relationship between decision-making and information
Valuable and useful features of information can be handled in three dimensions. These dimensions are time, content and form.

Doğru Cevap: C

Soru 36

What is the management type in which strategic decisions are elaborated and uncertainty is relatively reduced?

Strategic Management

Tactical Management

Operational Management

Time Management

Executive Management

Açıklama:

Explain the relationship between decision-making and information
Tactical Management is the level of management consisting of medium level managers such as division managers, group or team leaders in group and team works. Decisions in tactical management level are those in which strategic decisions are elaborated and uncertainty is relatively reduced.

Doğru Cevap: B

Soru 37

Which of the following is an example of transformation from tacit knowledge to tacit knowledge?

Putting a supervisor’s observations about the factory into report form

Transformation of collected information into report

Internalization

Master-apprentice relationship

Analyzing competitor’s products

Açıklama:

Explain the steps of knowledge management
Transformation from tacit knowledge to tacit knowledge is the process of one’s sharing his/her knowledge with others. This process takes place in such a way that the accumulation of knowledge acquired over years is shared with other individuals, while the other individuals observe, imitate, and apply this knowledge to themselves. The knowledge acquired in this way is added to the individual’s own tacit knowledge and therefore, tacit knowledge is transformed into a new form of tacit knowledge. This process is called socialization. Master-apprentice relationship is an example for such knowledge transfer or production.

Doğru Cevap: D

Soru 38

Which of the following stage covers all of the processes and applications performed in order to provide the accurate knowledge to the right persons and units as soon as possible?

Spread of knowledge

Storage of knowledge

Use and implementation of knowledge

Evaluation of knowledge

Measurement of knowledge

Açıklama:

Explain the steps of knowledge management
Spread of knowledge within the business is sharing knowledge acquired from internal and external sources in business, and providing the flow of information. This stage covers all of the processes and applications performed in order to provide the accurate knowledge to the right persons and units as soon as possible.

Doğru Cevap: A

Soru 39

Which of the following system is not one of sub-information systems to business information systems?

Marketing information systems

Production information systems

Human resources information systems

Accounting/finance information systems

Management information systems

Açıklama:

List business information systems
Business information systems also consist of sub-information systems corresponding to the business functional subsystems. Accordingly, business information systems are comprised of marketing information systems, production information systems, human resources information systems and accounting/finance information systems.

Doğru Cevap: E

Soru 40

Which of the following system oriented for gathering, processing, storing, researching, analyzing and evaluating information?

Production information systems

Marketing information systems

Management information systems

Accounting/finance information systems

Human resources information systems

Açıklama:

List business information systems
Marketing function of business interests with product pricing, advertising, sales of current products in current markets, developing new markets and new products to attract current and potential customers. Marketing information systems are oriented for gathering, processing, storing, researching, analyzing and evaluating information that will help an enterprise to make marketing decisions, and ensuring the flow of information within the enterprise.

Doğru Cevap: B

Ünite 2

Soru 1

Which of the following is an example of hardware?

Data management Systems

Structured Query Language

Computer networks

Operating systems

Hand terminals

Açıklama:

The physical parts of computing devices are referred to as hardware. The user can see and touch hardware. The examples of hardware are Computers (laptop, desktop, tablet), Mobile phones, Hand terminals, Storage devices (hard disk, flash disk), Input devices (keyboard, mouse, optical scanner), Output devices (printers, speakers), Video monitor.

Doğru Cevap: E

Soru 2

Which of the following unit shows the capacity of a byte?

Two bits

Four bits

Six bits

Eight bits

Ten bits

Açıklama:

The smallest element of data is called a bit, a group of eight bits is called a byte.

Doğru Cevap: D

Soru 3

Which of the following is an input device?

Barcode reader

Headphone

Projector

Speaker

Printer

Açıklama:

Webcam, barcode reader, microphone, scanners, and sensors (e.g. heat or humidity) are the examples of input devices. Headphone, projector, speaker, printer, monitor are the examples of output devices.

Doğru Cevap: A

Soru 4

Which of the following instructs the computer on how to perform booting and keyboard control?

Network Management System

Processor Management System

Basic Input Output System

Data Management System

Operating System

Açıklama:

Basic Input Output System (BIOS) is a software stored on a small memory chip on the motherboard thus it is part of the motherboard hardware. BIOS instructs the computer on how to perform booting and keyboard control.

Doğru Cevap: C

Soru 5

Which of the following is a feature of a system software?

It is written in a low-level programming language

It is designed to perform correlated tasks.

It includes word processors and web browsers

It is close to the natural langue.

It is end-user oriented.

Açıklama:

System software is written in a low-level programming language (e.g., C and C++), which is close to machine language. System software performs tasks that are close to the computer hardware. In a sense, system software manages the hardware resources and operations of a computer system. On the other hand, application software is written in the high-level programming langue, which is close to the natural langue. Operating system is a sort of system software that runs on the top of the hardware. All application programs run on top of the operating system. Apart from the operating system, examples of system software include device drivers, firmware, and utility software.

Doğru Cevap: A

Soru 6

Which of the following software is used to extract important data from an organization’s raw data in order to infer insights to make faster and more accurate decisions?

Accounting software

Business Intelligence (BI) software

Proprietary software

Enterprise Recourse Planning (ERP) software

Customer Relationship Management (CRM) software

Açıklama:

Business Intelligence (BI) software extracts important data from an organization’s raw data in order to infer insights to help a business make faster and more accurate decisions.

Doğru Cevap: B

Soru 7

Which of the following statement is true about an operating system?

It is operated by the computer hardware.

It is used to run other programs in a computer.

It requires a convenient hardware to function.

It runs on the top of other applications of the software.

It is generally installed after a personal computer is sold.

Açıklama:

An operating system (OS) is a system software that operates the computer hardware. The main purpose of an OS is to provide basic functionality needed by users so that users can run programs in a convenient and efficient manner. An operating system must be installed on a computer at the bare minimum. All the other applications of software run on the top of the OS; thus, they require an OS to function. That’s why personal computers are usually sold with an OS installed on them.

Doğru Cevap: B

Soru 8

Which of the following operating system is designed primarily for touchscreen mobile devices such as smartphones and tablets?

MacOS

Linux

Pardus

iOS

Android

Açıklama:

Android is a mobile operating system developed by Google Inc., based on the Linux kernel and designed primarily for touchscreen mobile devices such as smartphones and tablets.

Doğru Cevap: E

Soru 9

Which of the following is an example of ordinal data?

Gender

Blood type

Nationality

Grades on an exam

Traffic light colors

Açıklama:

Nominal scales are used for labelling variables. Some examples of nominal data: gender (male, female), traffic light colors (red, yellow, green), blood type (0, A, B, AB). In ordinal data, the order of labels is known and important.

Doğru Cevap: D

Soru 10

Which of the following component is the pinnacle of the pyramid of information?

Data

Inquiry

Wisdom

Information

Knowledge

Açıklama:

The hierarchical relationship between data, information, knowledge, and wisdom (DIKW) can be represented in a pyramid, in which data are placed at the bottom whereas wisdom is placed at the top. As we go from bottom to top of the DIKW pyramid, magnitude decreases while understanding increases. There is plenty of raw data, but wisdom is limited. Thus, wisdom is the pinnacle of the pyramid.

Doğru Cevap: C

Soru 11

I. It is a set of instructions that encapsulate a task to be accomplished.
II. It is intangible.
III. It is repaired or replaced in case of a problem.
Which of the above is correct regarding the software?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Doğru Cevap: C

Soru 12

I. They hold the communication between other hardware.
II. They can be in various shapes and sizes.
III. Most modern motherboards provide connectors for sound and video.
Which of the above is correct for motherboards?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Motherboards hold and allows communication between the central processing unit (CPU), memory, and storage components, among other things. Motherboards are available in a variety of shapes and sizes, depending on the compactness of the computer. Most modern motherboards provide connectors for other internal peripherals such as video and sound processing.

Doğru Cevap: E

Soru 13

What is the name of the name of the software stored on a small memory chip on the motherboard thus it is part of the motherboard hardware?

Booting

Volatile memory

Basic Input Output System

Random Access Memory

Graphics Processing Unit

Açıklama:

Basic Input Output System (BIOS) is as software stored on a small memory chip on the motherboard thus it is part of the motherboard hardware. BIOS instructs the computer on how to perform booting and keyboard control.

Doğru Cevap: C

Soru 14

I. It renders images, animations and videos.
II. It is used for 3D game rendering.
III. It executes instructions.
Which of the above is correct regarding Graphics Processing Unit?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

The Graphics Processing Unit (CPU) is an electronic circuit (processor) specialized for display functions. The GPU renders images, animations and video for the computer’s screen. Modern GPUs are very efficient at manipulating computer graphics and image processing; thus, they are used primarily for 3D game rendering.
The Central Processing Unit (CPU) is the brain of computer that executes instructions

Doğru Cevap: C

Soru 15

I. It enables users to use computer in a convenient and efficient manner.
II. It hides complexity of the hardware resources from the users.
III. It acts as an intermediary between the computer hardware and its users.
Which of the above is among the main objectives of the operating system?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

The main objectives of the operating system can be summarized as follows:
• Enables the users to use computer in a convenient and efficient manner
• Hides complexity of the hardware resources from the users
• Acts as an intermediary between the computer hardware and its users
• Manages the resources of a computer system

Doğru Cevap: E

Soru 16

Which software allows an organisation to use a system of integrated applications in order to manage the business and automate many back office functions?

Business Intelligence

Enterprise Resource Planning

Customer Relation Management

Proprietary Software

Malicious Software

Açıklama:

Enterprise Resource Planning (ERP) software allows an organization to use a system of integrated applications (e.g., product planning, development, manufacturing, sales and marketing) in order to manage the business and automate many back office functions.

Doğru Cevap: B

Soru 17

I. It defines a database defining the data types.
II. It constructs the database by storing the data on a storage.
III. It manipulates the database by updating it constantly.
Which of the above is correct regarding the Database Management System?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

A Database Management System (DBMS) is a collection software packages that is used
for creating and maintaining a database. The DBMS is a software that facilitates the following processes:
• Defining a database (determining the data types, structures and constraints)
• Constructing the database (storing the data on some storage device)
• Manipulating the database (querying, updating the database and generating reports)

Doğru Cevap: E

Soru 18

"Description of users' need may be represented in natural language or using the tools of a particular design methodology."
Which step of the database design does the description fit in?

Data Planning

Requirements Specification

Conceptual Design

Logical Design

Physical Design

Açıklama:

Doğru Cevap: B

Soru 19

Which hardware component is an interface between and computer and the physical network connection in order to transmit data?

Repeaters

Hubs

Network Interface Controllers

Firewalls

Routers

Açıklama:

Network Interface Controllers: NIC is an interface between the computer and physical network connection in order to transmit data through the cable, address data with an identifier, control data flow, and connect to another computer.

Doğru Cevap: C

Soru 20

In which network topology is each device has a point-to-point connection with a single or multiple devices?

Mesh Topology

Ring Topology

Tree Topology

Star Topology

Bus Topology

Açıklama:

Each device in this topology has a point-to-point connection with a single or multiple devices. Since there are redundant connections in the network, the cost of cabling is high in this topology. Mesh topology can be either full mesh or partial mesh.

Doğru Cevap: A

Soru 21

Which of the below is an example of hardware?

Memory stick

Excel

Spss

Internet site

Açıklama:

The physical parts of computing devices are referred to as hardware. The user can see and touch hardware. The examples of hardware are:
• Computers (laptop, desktop, tablet)
• Mobile phones
• Hand terminals
• Storage devices (hard disk, flash disk)
• Input devices (keyboard, mouse, optical scanner)
• Output devices (printers, speakers)
• Video monitor

Doğru Cevap: A

Soru 22

What is the smallest element of data called?

Byte

Bit

Kilobyte

Tetabyte

Megabyte

Açıklama:

The smallest element of data is called a bit, a group of eight bits is called a byte. The capacity of memory and persistent data storage are measured in terms of bytes.

Doğru Cevap: B

Soru 23

Which of the below is an input device?

Headphone,

projector

microphone

speaker

printer

Açıklama:

The input devices, such as mouse and keyboard, can send data to a computer system but cannot receive from. On the contrary, the output devices such as monitors and printers receive data from a computer, usually for the purposes of displaying. In this perspective, webcam, barcode reader, microphone, scanners, and sensors (e.g. heat or humidity) are the examples of input devices. Headphone, projector, speaker, printer, monitor are the examples of output devices.

Doğru Cevap: C

Soru 24

Which of the below memories CANNOT store data for a long time?

ROM

SSD

HDD

RAM

BIOS

Açıklama:

Random access memory (RAM) is used to store programs that are currently running. It can transfer data much faster than the hard disk since information is accessed randomly instead of sequentially. However, unlike the hard drive, RAM is volatile. If the computer is turned off, all data stored in RAM is lost.

Doğru Cevap: D

Soru 25

What is the brain of a computer?

HDD

BIOS

RAM

ROM

CPU

Açıklama:

The Central Processing Unit (CPU) is the brain of computer that executes instructions. Each CPU has an instruction set which is a group of commands in the machine language. Computer programs are usually written in the high-level programming languages. In order for the CPU to run them they must be converted into the processor’s instruction set.

Doğru Cevap: E

Soru 26

What does PDF stand for?

Portable Document Format

Printable Document Format

Presentation Document Formet

Preprepared Document Format

Planning Document Format

Açıklama:

The tasks of composing, editing and formatting text documents are carried out by word processors. Documents created by the word processors look great and they are easy to edit. However, it is desirable to redistribute them in a format that locks the layout or does not require a word processing software for opening them. Portable Document Format (PDF) has become the de facto standard for satisfying this requirement.

Doğru Cevap: A

Soru 27

Which of the below is a malicious software?

CRM

Adware

ERP

Açıklama:

Malicious software, malware in short, is an umbrella term that covers a variety of forms of hostile or intrusive software. Computer viruses, worms, Trojan horses, ransomware, spyware, adware, and scareware are the examples of malicious software.

Doğru Cevap: B

Soru 28

Which of the below is a mobile operating system?

Windows

MacOs

Android

Linux

Pardus

Açıklama:

Android is a mobile operating system developed by Google Inc., based on the Linux kernel and designed primarily for touchscreen mobile devices such as smartphones and tablets.

Doğru Cevap: C

Soru 29

Which one is a device that transmits the data to all connected computers without checking the destination address?

Repeaters

Bridges

Routers

Hubs

Switches

Açıklama:

Hubs: A hub is a device that transmits the data to the all connected computers without checking the destination address.

Doğru Cevap: D

Soru 30

I - Twisted Pair
II - Microwaves
III - Optical Fibre
Which transmission media(s) above is/are among guided media?

Only III

Only II

II and III

I and II

I and III

Açıklama:

Guided media is the type of transmission media that is physically tangible. The signals propagate over a solid substance. Three types of guided media are twisted pair cables, coaxial cables, and fiber optic cables.

Doğru Cevap: E

Soru 31

Which of the following is an example for output devices?

Keyboard

Mouse

Optical scanner

Speakers

Video monitor

Açıklama:

The Right answer is D)

Doğru Cevap: D

Soru 32

Which of the following is not an example of output?

The age of the car

Blood type

Traffic light colors

Gender

Nationality

Açıklama:

The Right answer is A ) The data collected through measurement and counting are called quantitative data type. For example, the age of your car and the temperature of your room are quantitative.

Doğru Cevap: A

Soru 33

Conceptual Design as one of the steps of the database development does which of the following?

Develops a model of business processes

Define information needs of end users in a business process

Expresses all information requirements in the form of a high-level model

Translates the conceptual models into the data model of a DBMS.

Determines the data storage structures and Access methods

Açıklama:

A)Data Planning Develops a model of business processes
B) Requirements Specification Define information needs of end users in a business process
C) Conceptual design Expresses all information requirements in the form of a high-level model.
D) Logical Design Translates the conceptual models into the data model of a DBMS.
E) Physical Design Determines the data storage structures and Access methods
The answer is C)

Doğru Cevap: C

Soru 34

______________ is a high-speed temporary storage located in a CPU for storing parts of a program or data during computer processing.
Which of the following completes the sentence above?

Volatile memory

Persistent storage

Cache memory

Read only memory

Random Access Memory

Açıklama:

A) Volatile memory can store data as long as it receives power.
B) Persistent storage can retain data after the device is shut off. It is also referred to as nonvolatile storage.
D) Read only memory (ROM) is a permeant Memory
E) Random access memory (RAM) is used to store programs that are currently running. It can transfer data much faster than the hard disk since information is accessed randomly instead of sequentially.
Right answer is C)

Doğru Cevap: C

Soru 35

Powerful tools for getting meaning out of raw data by means of discovering trends and patterns using data bars, spark lines, color coding, and icons are called by which of the following ?

Spreadsheet program

Proprietary software

Operating system

Office suite

Business Intelligence

Açıklama:

Spreadsheet programs are powerful tools for getting meaning out of raw data by means of discovering trends and patterns using data bars, spark lines, color coding, and icons.
Proprietary software is software that is owned by an individual or a company (usually the one that developed it). There are almost always major restrictions on its use, and its source code is almost always kept secret. The term proprietary is derived from the Latin word proprietas meaning property.
An operating system is a program that manages the computer hardware. It providesa container environment in which other application programs can work.
office suite bundles all the software tools required to get office work (collaboration, editing tools, and design) done quickly and efficiently. The most commonly bundled tools in a typical office suite are: word processor, spreadsheet application, and presentation software. Business Intelligence (BI) software extracts important data from an organization’s raw data in order to infer insights to help a business make faster and more accurate decisions. Correct answer is A)

Doğru Cevap: A

Soru 36

Which of the following is a proprietary software ?

Enterprise Resource Planning (ERP)

Customer Relationship Management (CRM)

Business Intelligence (BI)

Accounting software

Microsoft Office

Açıklama:

Application software which is exclusively developed to satisfy the needs of an organization rather than individual users is called enterprise software. Business Intelligence (BI) software, Customer Relationship Management (CRM) software, Enterprise Recourse Planning (ERP) software, and accounting software are all the samples of enterprise software. Proprietary software is software that is owned by an individual or a company (usually the one that developed it). There are almost always major restrictions on its use, and its source code is almost always kept secret. The term proprietary is derived from the Latin word proprietas meaning property. Microsoft Office is a proprietary software. The answer is E)

Doğru Cevap: E

Soru 37

Which of the following are the basic functions of an operating system?
I. Memory Management
II. Processor Management
III. File Management
IV. Device Management
V. Protection and Security

I, II and III

I, II, III and IV

I, II, III, IV and V

I, II, III and V

II, III and IV

Açıklama:

The correct answer is C)
The basic functions of an operating system can
be summarized as follows:
• Memory Management
• Processor Management
• File Management
• Device Management
• Protection and Security

Doğru Cevap: C

Soru 38

A ________ connects computers in a network; it learns destination address after the first communication and does not disturb irrelevant computers with message traffic.
Which of the following completes the statement above?

Switch

Hub

Bridge

Modem

Router

Açıklama:

Hubs: A hub is a device that transmits the data to the all connected computers without checking the destination address.
Bridges: A bridge is a device including software that connects two networks which uses the same protocol.
Modems: A model is a device that enables computers to exchange information and communicate using telephone lines. Rear side of a Wi-Fi modem is shown in Figure 2.10. Routers: A router is a hardware that receives, analyzes and forwards the data to the another network. A router is programmable and it can divide a network into various subnets.
Switches: A switch connects computers in a network like hubs but unlike hubs,switches learn destination address after the first communication and do not disturb irrelevant computers with message traffic. The correct answer is A)

Doğru Cevap: A

Soru 39

Which of the following are the types of guided media ?

Twisted pairs, Coaxial cables and Microwaves

Coaxial cables, Optical fibers, Radio waves

Optical fibers, Radio waves, Microwaves

Twisted pairs, Coaxial cables, Optical fibers

Radio waves and Microwaves

Açıklama:

Correct answer is D)

Doğru Cevap: D

Soru 40

System software includes which of the following?
I. device drivers
II. firmware
III. utility software
IV. operating systems
V. presentation software

I, II and III

I, II, III and IV

I, II, and IV

II, III, IV and V

III, IV and V

Açıklama:

General-purpose application software includes such things as word processors, Web browsers, spreadsheets, presentation software, media players, photo editors and games.
V. presentation software is a general-purpose application software and is not to be included therefore , the right answer is B)

Doğru Cevap: B

Ünite 3

Soru 1

"Information systems support customer relationship services allowing building and maintaining competitive advantage."
What is the name of the reason for installing or renewing an information system as described above?

Easier Decision Making

Customer Relationship Management

Change and Regulations

Cost Reduction

New Product Services

Açıklama:

Customer Relationship Management (CRM): Information systems support customer relationship services allowing building and maintaining competitive advantage. IT system customer relationship management module (CRM) compiles information on customers to manage and analyze interactions and data along the customer lifecycle. Thus, customer service representatives respond quickly and efficiently to customer calls.

Doğru Cevap: B

Soru 2

I. Opportunities and goals of the problems are determined.
II. Size, borders, vision and constraints are determined.
III. System users are not involved in this phase.
Which of the above is correct regarding the scope and planning phase?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

In the first phase of System Development Life Cycle, scope, opportunities and goals of the problem represented by the information system project are determined. The success of the rest of the project depends on the correct definition of the problem. In the scope of the problem; size, borders, vision, constraints, limits, stakeholders, budget and timing of the project are determined. System users are not involved with this phase.

Doğru Cevap: E

Soru 3

I. Is the new system really necessary?
II. What is necessary to realise the system?
III. What is necessary to make system suitable for business operations?
Which of the questions above need to be asked regarding the feasibility study?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

During the feasibility study stage, these questions should be asked and answered:
• Is the new system really necessary?
• What are the benefits and difficulties?
• What is necessary to realize the system?
• What is necessary to make system suitable for business operations?
• How long will it take to realize the system?
• What is the estimated budget?
• What are the legal issues to realize the system?

Doğru Cevap: E

Soru 4

"In this stage, the new system is designed for faster access and the question to whether the system is suitable to the structure of the business is answered."
What is the name of the feasibility step as described above?

Technical feasibility

Operational feasibility

Scheduling feasibilty

Legal feasibility

Economic feasibility

Açıklama:

Operational feasibility: In general, the new system is designed for faster access and effective sharing of information. In this step, the questions must be answered such as: Is the suggested system suitable to the structure of the business? Will it be operable after the development?

Doğru Cevap: B

Soru 5

I. Determine who, what, where and why and how.
II. Receive permission from managers.
III. Don't interrupt individuals at work.
Which of the above is correct regarding the key points for a successful observation activity?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

The following behaviors are the key points for a successful observation activity:
• Determine who, what, where, when, why, and how of the observation.
• Receive permission from managers.
• Inform those who will be observed.
• Take notes during or immediately after the observation.
• Review observation notes with appropriate individuals.
• Don’t interrupt individuals at work.
• Don’t make assumptions

Doğru Cevap: E

Soru 6

"It is often used when other techniques cannot answer all the aspects of the system in order to learn about the system itself."
What is the name of the method used to analyse the requirements?

Interviews

Sampling records, forms and documents

Observation of the work environment

Surveys

Prototyping

Açıklama:

Observation of the Work Environment: The system analyst observes people and activities to learn about the system. It is often used when other techniques cannot answer all the aspects of the system.

Doğru Cevap: C

Soru 7

I. It helps to understand of the feasibility and benefit of the system without having high costs.
II. It may shorten the requirement finding process: it helps to define more stable and reliable requirements.
III. Developers must be educated about prototyping.
Which of the above is correct regarding the advantages of discovery prototyping?

Only I

I and II

II and III

I, II and III

Açıklama:

Advantages of discovery prototyping:
• It allows system users and developers to try the system and get information about how the system works.
• It helps to understand of the feasibility and benefit of the system without having high
costs.
• It could be used to train the users.
• It helps to develop test plans and scenarios that will be used during systems’ test processes.
• It may shorten the requirement finding process, it helps to define more stable and
reliable requirements.

Doğru Cevap: C

Soru 8

I. To adapt interface with the task.
II. To prepare the data for use.
III. To provide proper feedback convenient queries to the users.
Which of the above is among the goals of an interface design?

Only I

Only II

I and II

I and III

I, II and III

Açıklama:

Goals of an interface design are; to adapt interface with the task, to form an effective interface, to provide proper feedback convenient queries to the users, and to increase the productivity of information workers.

Doğru Cevap: D

Soru 9

I. The old system continues to operate until it is determined that the new system operates completely well.
II. Letting the old system operate enables the analyst to compare the results.
III. The cost of the strategy is its disadvantage.
Which of the above is correct regarding the parallel system transition strategy?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Parallel: The old system continues to operate until it is determined that the new system operates completely well. Letting the old system to operate enables the analyst to compare the results of the old system with the results of the new system. Operating both systems at the same time requires additional personnel, hardware, time and other
resources. Therefore, the cost of the strategy is its disadvantage.

Doğru Cevap: E

Soru 10

Which of the terms below is defined as the development of information system by using the sources that exist in the firm?

Commercial software package

Service purchase

In-House Development

System Support

Database Design

Açıklama:

In-House Development is defined as the development of information system by using the sources that exist in the firm.

Doğru Cevap: C

Soru 11

Which of the below is not one of the main phases of SDLC (System Development and Life Cycle) model?

Scope and planning

Requirements analysis

Feedback and report

Design

Realization and test

Açıklama:

-
The SDLC model used in this book consists of 6 main phases. These phases are: scope and planning, requirements analysis, design, realization and test, setup and distribution, and operation and maintenance.

Doğru Cevap: C

Soru 12

Which feasibility type deals with the question of whether the users will resist to the new system?

Scheduling feasibility

Technical feasibility

Economic feasibility

Operational feasibility

Legal feasibility

Açıklama:

-
Operational feasibility: In general, the new system is designed for faster access and effective sharing of information. In this step, the questions must be answered such as: Is the suggested system suitable to the structure of the business? Will it be operable after the development? Will the users resist to the new system? Will the administration support the project? Is the performance of the proposed system higher than the performance of the existing system? Where will your business be located?

Doğru Cevap: D

Soru 13

Surveys can be answered very quickly.
It is a relatively cheap data collection technique from many people.
In general, the number of respondents is high.

Which of the above can be considered among the advantages of using surveys for requirement analysis?

Only I

Only III

I and II

II and III

I, II, and III

Açıklama:

-
Data can be collected from many individuals via surveys. Advantages and disadvantages of the surveys are given below:
Advantages: • Surveys can be answered very quickly. • It is a relatively cheap data collection technique from many people. • Surveys allow the respondents to be anonymous. Therefore, people may answer the question as they want rather than the answers that the employers wish. • The answers could be quickly tabulated and analyzed.
Disadvantages: • In general, the number of respondents is low. • It is not guaranteed that everyone answers all of the questions. • Surveys are not flexible. Analyst cannot receive voluntary information from the people or cannot rewrite the misinterpreted questions. • It is not possible for the system analyst to observe and analyze the body language of the respondent. • There is no chance to expose blurry or incomplete questions. • It is difficult to prepare a good survey

Doğru Cevap: C

Soru 14

In which system transition strategy the old system continues to operate until it is determined that the new system operates completely well?

Parallel

Pilot

Phased

Direct

Assistive

Açıklama:

-
Giving up the old system and starting the new system requires a careful planning and setup activity. Transition strategies are realized in four different ways depending on the degree of giving up the old system. These strategies are: parallel, pilot, phased, and direct.
In parallel transitioning system the old system continues to operate until it is determined that the new system operates completely well. Letting the old system to operate enables the analyst to compare the results of the old system with the results of the new system.

Doğru Cevap: A

Soru 15

Which of the below is not one of the system maintenance activities?

Corrective maintenance

Constructive maintenance

Adaptive maintenance

Perfective maintenance

Preventive maintenance

Açıklama:

-
System maintenance support and documentation start in this phase and continue through the life cycle of the information system. Businesses pay maintenance fee during the maintenance period. Some of the updates and maintenance can be automatically performed using the internet site of the information system developer. Although the sequence and character of maintenance demands change from one system to another, there are four basic maintenance activities:
Corrective maintenance: It includes correcting an error discovered during operations.
Adaptive maintenance: It includes activities to arrange exiting functions or adding new functions such that the system conforms with job or activity changes.
Perfective maintenance: It means improving and modifying the system to respond to changing user requirements and organizational needs, enhancing documentation and increasing system efficiency, reliability, or maintainability.
Preventive maintenance: It is related to lengthening the service duration of the existing system, to reduce the likelihood of future system failures. Although this type of maintenance has the lowest priority, it adds high value to the organization.

Doğru Cevap: B

Soru 16

Which of the below is defined as the development of information system by using the sources that exist in the firm?

Source-efficient maintenance

Service procurement

Domestic enhancement

Low-level expenditure

In-house development

Açıklama:

In-House Development is defined as the development of information system by using the sources that exist in the firm.

Doğru Cevap: E

Soru 17

Cost is very low for the initial supply.
There is no need to invest for the information system personnel.
Installation is done very quickly.

Which of the above are among the advantages of reaching a software package through an application service provider?

Only I

Only III

I and II

II and III

I, II, and III

Açıklama:

-
Reaching a software package through an application service provider has several advantages. Cost is very low for the initial supply and the installation is done very quickly. Paying as you use is cheaper for the frequent users. There is no need to invest for the information system personnel. Additionally, it may not be necessary for infrastructure investment in specialized information technologies.

Doğru Cevap: E

Soru 18

In a linear sequential model what comes after development and test?

Operation and maintenance

Installation and deployment

design

Scope and planning

Requirement analysis

Açıklama:

Doğru Cevap: B

Soru 19

Which information development system model is an agile method that focuses on iterative development instead of technical approaches of agile methods?

The Incremental Model

The Spiral Model

The Agile Model

The Scrum Model

Component Based Development Model

Açıklama:

-
The Scrum approach is an agile method that focuses on iterative development instead of technical approaches of agile methods.

Doğru Cevap: D

Soru 20

Which Computer-Aided Software Engineering tools help automatically find missing or incorrect features in the diagrams, display, and reporting?

Diagramming tools

Computer display and reporting tools

Design and code generator tools

Testing tools

Analyst tools

Açıklama:

-
Analyst tools help automatically find missing or incorrect features in the diagrams, display, and reporting.
Diagramming tools are used in the graphical representation of system process, data and control structures. Computer display and reporting tools help users show how and what the system looks like. Design and code generator tools provide automatic generation of the databases and program parts. Testing tools support the simulation of processes and data traffic and enable the performance measurement and test plans to be prepared and managed.

Doğru Cevap: E

Soru 21

What does SDLC stand for?

System Development Life Cycle

Subordinate Development Life Cycle

System Dominance Life Cycle

System Development Linear Cycle

System Development Life Counter

Açıklama:

System Development Life Cycle (SDLC) is a conceptual model of applied phases that are used in information system development.

Doğru Cevap: A

Soru 22

"Need for information system renewal may be the result of changes in the laws and regulations instead of business demand or new technology."
Which of the below is defined by this definition?

Cost Reduction.

Change and Regulations.

New Business Models.

New Product Services.

Customer Relationship Management.

Açıklama:

Change and Regulations: Need for information system renewal may be the result of changes in the laws and regulations instead of business demand or new technology.

Doğru Cevap: B

Soru 23

I - Requirements Analysis
II - Design
III - Realization and Test
IV - Operation and Maintenance
V - Scope and Planning
VI - Setup and Distribution
Which option below shows the correct order of System Development Life Cycle?

I-II-III-IV-V-VI

V-II-III-I-VI-IV

V-I-II-III-VI-IV

VI-I-II-III-V-IV

IV-IV-II-III-I-V

Açıklama:

The correct order of System development life cycle is as follows: Scope and Planning, Requirements Analysis, Design, Realization and Test, Setup and Disribution, Operation and Maintenance.

Doğru Cevap: C

Soru 24

In which type of feasibility study PERT and Gannt charts are used?

Operational feasibility

Technical feasibility

Economic feasibility

Scheduling feasibility

Legal feasibility

Açıklama:

Scheduling feasibility: Is it possible to set up the proposed system in the determined time interval? For this purpose, project activity scheduling techniques like PERT and Gantt charts are used to determine whether it is feasible to setup system on time.

Doğru Cevap: D

Soru 25

Which of the below is the best way to determine the system requirements with the potential customers?

Sampling records, forms and documents

Surveys

Prototyping

Joint Application Design

Interviews

Açıklama:

Interviewing with the potential users is the best way to determine the system requirements. The users of the existing system and prospective users of the proposed system are the best information sources. Goals, informal procedures, feelings and opinions are important information obtained from interviews.

Doğru Cevap: E

Soru 26

Which of the below is one of the advantages of a survey?

Surveys allow respondents to be anonymous. Therefore, people may answer the question as they want rather than the answers that the employers wish.

In general, the number of respondents is low.

It is not guaranteed that everyone answers all of the questions.

Surveys are not flexible. The analyst cannot receive voluntary information from the people or cannot rewrite the misinterpreted questions.

It is not possible for the system analyst to observe and analyze the body language of the respondent.

Açıklama:

Advantages:
• Surveys can be answered very quickly.
• It is a relatively cheap data collection technique from many people.
• Surveys allow the respondents to be anonymous. Therefore, people may answer the question as they want rather than the answers that the employers wish.
• The answers could be quickly tabulated and analyzed.

Doğru Cevap: A

Soru 27

Which of the below is NOT one of the System Transition Strategies?

Pilot

Host

Parallel

Phased

Direct

Açıklama:

Giving up the old system and starting the new system requires a careful planning and setup activity. Transition strategies are realized in four different ways depending on the degree of giving up the old system. These strategies are: parallel, pilot, phased, and direct.

Doğru Cevap: B

Soru 28

Which of the below is related to lengthening the service duration of the existing system, to reduce the likelihood of future system failures?

Corrective maintenance

Adaptive maintenance

Preventive maintenance

Perfective maintenance

All of the above

Açıklama:

Preventive maintenance: It is related to lengthening the service duration of the existing system, to reduce the likelihood of future system failures. Although this type of maintenance has the lowest priority, it adds high value to the organization.

Doğru Cevap: C

Soru 29

Which of the below Information System Development Models is an evolutionary model that allows the iterative structure of the Prototyping to be controlled by a systematic approach?

The Incremental Model

Component-Based Development Model

The Agile Model

The Spiral Model

Linear Sequential Model

Açıklama:

The spiral model is an evolutionary model that allows the iterative structure of the Prototyping to be controlled by a systematic approach of the Linear Sequential Model. It enables rapid development of incremental versions of the system software.

Doğru Cevap: D

Soru 30

Which tools help automatically find missing or incorrect features in the diagrams, display, and reporting?

Computer display and reporting tools

Quality management tools

Diagramming tools

Design and code generator tools

Analyst Tools

Açıklama:

Analyst tools; they help automatically find missing or incorrect features in the diagrams, display, and reporting.

Doğru Cevap: E

Soru 31

How do you make decisions easier?

Information systems make use of real time data allowing managers to make better decisions in short time.

Ageing technology increases the management costs and similar operations can be done with lower costs by using new technology.

Decidophobia can lead to confusion and high level of dependence on others to choose when there is more than one choice that is the case in the reality.

Information systems support customer relationship services allowing building and maintaining competitive advantage.

Reduce decision fatigue. Decision fatigue is a documented phenomenon that sets in when you make too many successive decisions

Açıklama:

Easier Decision Making: Information systems make use of real time data allowing managers to make better decisions in short time.

Doğru Cevap: A

Soru 32

What are the important phases of SDLC?

Identify Your Goal. One of the most effective decision-making strategies is to keep an eye on your goal.

Planning, Analysis, Design, Realization + Test, Distribution and Maintenance.

Active Listening, interpersonal skills, collaboration communication, logic problem, solving critical thinking and time management.

Gather information for weighing your options and consider the consequences.

Group Discussions. Brainstorming. Delphi technique. Marginal Analysis. Cost-Benefit Analysis.

Açıklama:

These phases are: scope and planning, requirements analysis, design, realization and test, setup and distribution, and operation and maintenance. Different system development models may have different number of phases. Although analysts may have different views about the number of phases, they have common views to use the general approach that is defined in these phases. Although the phases are given in sequence, they may not be applied in the same order.

Doğru Cevap: B

Soru 33

What is the scope of planning?

It defines boundaries and deliverables.

It is like any plan.

Scope of planning includes opportunities and goals of the problem represented by the information system project are determined.

In point form, the boundaries of the project from each project stakeholder's point of view.

Scope of planning needs to be done in order to achieve a project's objectives.

Açıklama:

In the first phase of System Development Life Cycle, scope, opportunities and goals of the problem represented by the information system project are determined. The success of the rest of the project depends on the correct definition of the problem. In the scope of the problem; size, borders, vision, constraints, limits, stakeholders, budget and timing of the project are determined.

Doğru Cevap: C

Soru 34

What is IT System project?

IT System project is Cost control and budget management and resource allocation.

IT System project is a tool accessible via web browser which enables monitoring and management of projects within the scope of works and expenditures.

IT System project refers to the four-step process that is followed by nearly all project managers when moving through stages of project completion.

IT System project is undertaking a series of related activities to develop IT systems.

IT System Project is to provide an understanding of the project's progress so that appropriate corrective actions can be taken when the project's performance deviates significantly from the plan.

Açıklama:

Doğru Cevap: A

Soru 35

What is the purpose of feasibility study?

A profitable project might drain your resources in other areas or limit your ability to pursue another project that would provide a larger return on your investment.

Write the business description with key success factors.

Describe the product/service and its benefits.

Quantitative and qualitative requirements to material resources and labor funds are determined.

The purpose of the feasibility study is to investigate likelihood of the system development project.

Açıklama:

The purpose of the feasibility study is to investigate likelihood of the system development project. At the end of the feasibility study, project plan and estimated budget of the project are obtained. During the feasibility study, generally, a pre-investigation is conducted on the system. At this stage, considering the sources and constraints of the business, it is decided whether or not it is feasible to solve the problem.

Doğru Cevap: E

Soru 36

Can requirement analysis be divided into which groups?

Requirements analysis can be classified into three groups: functional requirements, nonfunctional requirements, and environment requirements.

Requirements engineering, is the process of determining user expectations for a new or modified product.

Technical feasibility and operational feasibility.

It is examined under three groups. These groups are Surveys, Prototyping, Joint Application Design

Each new information system development activity brings a new change as a group along itself.

Açıklama:

After completing the plan and determining the starting and finishing times of the activities that compose the information system development project, system requirements are analyzed. These requirements can be classified into three groups: functional requirements, nonfunctional requirements, and environment requirements.
To determine the functional requirements, the following questions are asked:

What capabilities can the new system offer to the users?

Which data should be collected and stored?

What is the expected level of the performance?

Using these type of questions, the requirements describing the system function in detail are determined and prioritized. Besides this, the analyst uses the questions and answers related to human- computer interaction and work environment of the system.

Doğru Cevap: A

Soru 37

How many groups of requirements analysis are classified?

First, what capabilities can the new system offer to the users, second which data should be collected and stored and finally what is the expected level of the performance.

These requirements can be classified into three groups: functional requirements, nonfunctional requirements, and environment requirements.

The purpose of the Requirements Elicitation Process is to gather, process, and track evolving stakeholder needs and requirements.

Requirements analysis includes three types of activities, eliciting requirements and requirementsgathering or requirements discovery.

Software Development Life Cycle consists of a complete plan explaining the way to develop, maintain and replace specific software system.

Açıklama:

After completing the plan and determining the starting and finishing times of the activities that compose the information system development project, system requirements are analyzed. These requirements can be classified into three groups: functional requirements, nonfunctional requirements, and environment requirements.

Doğru Cevap: B

Soru 38

How long is the iteration (loop) evaluated when designing a discovery prototype.

The iteration (loop) continues that users may develop unrealistic requirements by considering the performance.

The iteration (loop) continues until establishing the conflict eliminating methods.

The iteration (loop) continues until the development of the product establishes the requirements of the customer and the developers understand what need to do.

The iteration (loop) includes which facts and ideas from whom will be collected.

Depending on the facts and ideas to be best solution that is produced the best answers is selected.

Açıklama:

The prototype is developed after the quick design. Once the prototype has been evaluated by the users, the requirements are updated and the process starts again. In the discovery prototyping, the iteration (loop) continues until the development of the product establishes the requirements of the customer and the developers understand what need to do.

Doğru Cevap: C

Soru 39

Where should be operated (Pilot) first in the system transition strategy?

The old system continues to operate until it is determined that the new system operates completely well.

Operating both systems at the same time requires additional personnel, hardware, time and other resources.

The setup of a new information system for many companies is replacing the old system.

In this strategy, the new system is operated in only a branch or department.

Training of managers, users, and computing experts should be planned separately related to their interests.

Açıklama:

Pilot: In this strategy, the new system is operated in only a branch or department. As the pilot operation is completed or starts to operate correctly, transition is applied to the other parts of the business synchronously or gradually. In pilot transition, the old system is kept but not activated.

Doğru Cevap: D

Soru 40

What stages does a Spiral model consist of?

The Spiral model, which consists of requirement analyses , development and tests.

The Spiral model, which consists of scope of planning, design and installation.

The Spiral model is a process of software development where requirements are broken down into multiple standalone modules of software development cycle.

Generates working software quickly and early during the software life cycle. More flexible - less costly to change scope and requirements.

Determine objectives and constraints, risk analysis, engineering and evaluation.

Açıklama:

Not; Sayfa 82, figure 3-5’de Risk analysis kelimesi “risc analysis” olarak yazılmıştır.
The Spiral model, which consists of 4 phases;
Determine Objectives and Constraints: An effective communication between the developer and the customer is established and tasks to define resources, timelines and other information related to the project are performed.
Risk Analysis: Technical and management risks are determined and Risk mitigation plan is prepared.
Engineering: One or more solutions for the application are developed. The tasks of designing and building the system, creating test, installation and user support (documentation, user training) are executed.
Evaluation: Customers evaluate the application and provide their feedback to the system. The next phase of the system is planned and the changes are incorporated.

Doğru Cevap: E

Soru 41

What are the tools of an application environment?

Application development environments (ADE) tools are user interfaces, network connectivity, database middleware, testing tools, version control software and help authoring tools.

An environment is a user-defined collection of resources that hosts an application.

Environments are typically modeled on some stage of the software project lifecycle, such as development, QA, or production.

The three types of computer software's are systems software, programming software and applications software.

Açıklama:

Application development environments (ADE) have been replaced by the use of program compilers due to the demand for rapid and quality software development. With these application development environments, programs can be developed more simply and efficiently.
User Interface (UI) Design software: It allows programmers to create fast interfaces through component libraries.
Network connectivity and Database middleware software: It allows programmers to integrate the software they develop into different databases and into their network quickly.
Testing tools: They provide the testing of the developed software with test scenarios.
Version control software: It allows programmers working as team to manage, store and access different versions of the software (source and running software) that is developed and installed after development.
Help Authoring tools: They are used for writing online help, online training, and user manuals.

Doğru Cevap: A

Soru 42

What is Agile Scrum model?

The agile scrum method anticipates change and allows for much more flexibility than traditional methods.

The Scrum approach is an agile method that focuses on iterative development instead of technical approaches of agile methods.

Agile Scrum model is defined as a set of reuse-enabling technologies, tools and techniques that allow application.

Agile Scrum model focuses on the decomposition of the design into individual functional or logical components that represent well-defined communication interfaces containing methods, events, and properties.

The object Agile Scrum model approach takes place in the form of combining data and processes into objects.

Açıklama:

The Scrum approach is an agile method that focuses on iterative development instead of technical approaches of agile methods. Scrum has three phases. In the first phase, main planning is done to form the overall objectives of the project and the design of the software architecture. At this stage, the established main requirements of the project are sorted in importance order and collected as a Product Backlog.

Doğru Cevap: B

Soru 43

Software
Hardware
Data
Communication
Network technologies

Which of the above do information systems contain?

I and II

II and III

I, II and III

II, III and IV

I, II, III, IV and V

Açıklama:

Information systems are complex structures that contain software, hardware, data, communication and network technologies where more than one person takes side.
E) I, II, III, IV and V

Software
Hardware
Data
Communication
Network technologies

Doğru Cevap: E

Soru 44

Change and regulations
Scope and planning
Cost reduction
Operation and maintenance

Which of the above are among the phases of system development life cycle?

I and II

II and IV

II and III

I, II and III

II, III and IV

Açıklama:

B) II and IV

Doğru Cevap: B

Soru 45

What is the purpose of the feasibility study?

To investigate the likelihood of the system development project

To determine the benefits of the business

To support customer relationship services

To bring new technologies to compete with other businesses

To manage and analyze interactions and data along the customer lifecycle

Açıklama:

A) To investigate the likelihood of the system development project

Doğru Cevap: A

Soru 46

"Is the suggested system suitable to the structure of the business?"
What type of feasibility step does this question refer to?

Technical feasibility

Operational feasibility

Scheduling feasibility

Economic feasibility

Legal Feasibility

Açıklama:

B) Operational feasibility

Doğru Cevap: B

Soru 47

Sampling records, forms and documents
Surveys
Prototyping
Joint Application Design

Which of the methods above can be used to determine user requirements?

Only I

Only II

I and II

I, II and III

I, II, III and IV

Açıklama:

E) I, II, III and IV

Sampling records, forms and documents
Surveys
Prototyping
Joint Application Design

Doğru Cevap: E

Soru 48

"Many businesses use group works rather than separate and numerous interviews with individuals in order to determine requirements."
Which of the following does this statement refert to?

Interface design

Database design

Joint application design

Output design

Input design

Açıklama:

C) Joint application design

Doğru Cevap: C

Soru 49

"The development of information system by using the sources that exist in the firm."
Which acquisition approach does this statement refer to?

In service purchase

In commercial software package

In-House Development

Corrective maintenance

Perfective maintenance

Açıklama:

C) In-House Development

Doğru Cevap: C

Soru 50

__________ is based on the creation of the first application, taking the user’s opinion, and the creation of several versions until the desired final system is developed.

The Agile Model

Component Based Development Model

The Linear Sequential Model

The Incremental Model

The Spiral Model

Açıklama:

D) The Incremental Model

Doğru Cevap: D

Soru 51

Which CASE (Computer-Aided Software Engineering) resources provide automatic generation of the databases and program parts?

Diagramming tools

Computer display and reporting tools

Design and code generator tools

Project Management tools

Analyst tools

Açıklama:

C) Design and code generator tools

Doğru Cevap: C

Soru 52

Which of the application development environments (ADE) are used for writing online help, online training, and user manuals?

User Interface (UI) Design software

Network connectivity and Database middleware software

Version control software

Testing tools

Help Authoring tools

Açıklama:

E) Help Authoring tools

Doğru Cevap: E

Soru 53

There may be several reasons to install or renew an information system.
Which of following is not one of them?

Growth of business and addition of new type information into the system increase the demand of information process. This causes insufficiency of existing information system to fulfill the needs

Ageing technology increases the management costs and similar operations can be done with lower costs by using new technology

Processing cost of information decreased considerably using developing technology. Businesses that use newly developed technology obtain advantages over the opponents

Information systems make use of real time data allowing managers to make better decisions in long time.

Need for information system renewal may be the result of changes in the laws and regulations instead of business demand or new technology

Açıklama:

It should be short time

Doğru Cevap: D

Soru 54

A systematic development process model is used to analyze and design information systems. This development process model is called ....................................................................
Which of the following should be at dotted place?

System Development Life Cycle

Planning Life Cycle

Operation and Maintenance Life Cycle

Setup and Distrubution Life Cycle

Setup and Analysis Life Cycle

Açıklama:

It should be System Development Life Cycle

Doğru Cevap: A

Soru 55

The System and Development Life Cycle model consists of........... main phases.
Which of following should be at dotted place?

Açıklama:

It should be 6

Doğru Cevap: D

Soru 56

The System and Development Life Cycle model consists of 6 main phases.
Which of following is not one of them?

Scope and Planning

Requirements Analysis

Setup and Disribution

Operation and Maintenance

System Improvement Analysis

Açıklama:

System Improvement Analys is not one of them

Doğru Cevap: E

Soru 57

One of the important activities in Scope and Planning phase is to determine the benefits of the business as a result of the application of the project and the definition of the goals.
Which of the following is not one of the stakeholders of the Scope and Planning phase?

System owners

Internal system administrators

Project managers

System analysts

Each system worker

Açıklama:

Each system workers are not one of them

Doğru Cevap: E

Soru 58

Which of the following is not one of the responsibilities of the project manager, who is a stakeholder of the Scope and planning phase?

responsible for initiating

responsible for planning

responsible for executing

responsible for opening of project

responsible for closing of project

Açıklama:

opening of project is not one of them

Doğru Cevap: D

Soru 59

Which of the following is not one of the questions answered within the scope of the feasibility study process?

Is the new system really necessary?

What are the benefits and difficulties?

What is necessary to realize the system?

What is the net totally budget?

How long will it take to realize the system?

Açıklama:

What is the net totally budget? is not one of them

Doğru Cevap: D

Soru 60

During the feasibility study, in general, for the proposed system solution.........types of feasibility steps are taken.
Which of following should be at dotted place?

Açıklama:

It should be 5

Doğru Cevap: D

Soru 61

During the feasibility study, in general, for the proposed system solution five types of feasibility steps are taken.
Which of following is not one of them?

Technical feasibility

Operational feasibility

Scheduling feasibility

Economic feasibility

Managing Feasibility

Açıklama:

Managing Feasibility is not one of them

Doğru Cevap: E

Soru 62

After completing the plan and determining the starting and finishing times of the activities that compose the information system development project, system requirements are analyzed. These requirements can be classified into three groups: functional requirements, nonfunctional requirements, and environment requirements.
To determine the functional requirements some questions asked.
Which of following is not one of them?

What capabilities can the new system offer to the users?

Which data should be collected?

Which data should be stored?

What is the expected level of the performance?

What is the resulting level of the performance?

Açıklama:

What is the resulting level of the performance? this question is not one them .

Doğru Cevap: E

Soru 63

What does SDLC stand for?

System Designed Life Cycle

System Development Life Coach

Sound Development Life Cycle

System Development Library Cycle

System Development Life Cycle

Açıklama:

System Development Life Cycle (SDLC) is a...

Doğru Cevap: E

Soru 64

Which one of the following is not one of the reasons for information system development?

New Business Models

New Product Services

Cost Reduction

Psychological Support

Change and Regulations

Açıklama:

There may be several reasons to install or renew
an information system. These reasons are as follows:
• New Business Models
• New Product Services
• Cost Reduction
• Easier Decision
• Change and Regulations: Making
• Customer Relationship Management

Doğru Cevap: D

Soru 65

The success of the rest of the project depends on the correct definition of the problem. In which phase the problem is defined?

Scope and Planning

Operation and Maintenance

Requirements Analysis

Realization and Test

Setup and Disribution

Açıklama:

Doğru Cevap: A

Soru 66

Which of the following is conducted to investigate likelihood of the system development project?

Investigation Study

Inquiry Study

Feasibility Study

Development Study

Project Study

Açıklama:

The purpose of the feasibility study is to investigate likelihood of the system development project.

Doğru Cevap: C

Soru 67

"Is the suggested system suitable to the structure of the business?"
Which feasibility step is related with the above question?

Technical feasibility

Economic feasibility

Legal Feasibility

Scheduling feasibility

Operational feasibility

Açıklama:

Doğru Cevap: E

Soru 68

Which of the following is a step of feasibility?

Moral Feasibility

Legal Feasibility

Monetary Feasibility

Structural Feasibility

Technological Feasibility

Açıklama:

Legal Feasibility: It is an assessment to determine whether any aspect of the proposed system conflicts with the current legal requirements both in domestic and international terms like data protection laws, zoning laws or contractual and procurement related laws.

Doğru Cevap: B

Soru 69

Which of the following is the best way to determine the system requirements?

Interviews

Observation of the work environment

Sampling records, forms and documents

Prototyping

Joint Application Design

Açıklama:

Doğru Cevap: A

Soru 70

In which phase of SDLC, system analyst uses previously collected knowledge for the design of the information system?

Discovery Prototyping

Requirements Analysis

Design

Realization and Test

Setup and Distribution

Açıklama:

Design:
In this phase of SDLC, system analyst uses previously collected knowledge for the design of the information system.

Doğru Cevap: C

Soru 71

"Includes technical support given to the system users in case of system failures and maintenance services for any failure or when new requirements arise."
Which of the following is defined above?

Operation and Maintenance

System Support

System Transition Strategy

Database Design

Realization and Test

Açıklama:

System Support: Includes technical support given to the system users in case of system failures and maintenance services for any failure or when new requirements arise.

Doğru Cevap: B

Soru 72

"The development of information system by using the sources that exist in the firm."
Which of the following is defined above?

In-House Development

Commercial software package

Service Purchase

Information System Acquisiton

Business Information Systems

Açıklama:

In-House Development is defined as the development of information system by using the sources that exist in the firm.

Doğru Cevap: A

Ünite 4

Soru 1

I. It consists of all information related to business' human resources.
II. It can include various data elements such as head count and fluctuation.
III. It can include information regarding the data sources like employee surveys.
Which of the above is correct regarding the Human Resource Information System?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

HR information system consists of all information related to business’s human resources and it can include various data elements such as head count, fluctuation, age distributions, composition of talent pools, use and effectiveness of training and development initiatives, or data sources such as the employee surveys, performance management, succession planning.

Doğru Cevap: E

Soru 2

I. It focuses on both HR staff and people outside the department.
II. It is the conduction of HRM activities with the use of Internet and Intranet.
III. Thanks to the development in technology, businesses are more inclined to seek technology-related information.
Which of the above is correct regarding the Electronic Human Resource Management?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Electronic Human Resource Management is the conduction of HRM activities with the use of the Internet and the Intranet. With the developments in information technology and changing conditions of gaining competitiveness, businesses are more inclined to seek information technology-driven HR solutions. HRIS focuses on HR department itself whereas e-HRM focuses not only on the HR staff but also people outside this department like the employees and managers.

Doğru Cevap: E

Soru 3

I. It focuses on the individual.
II. It looks for ways to recruit, retain and train the business' most talented employee.
III. Talent management and human capital management have the same concept.
Which of the above is correct regarding the talent management?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Talent management is not the same thing as human capital management. Whereas talent management, as one component of human capital management, focuses on the individual, human capital refers to the value of people in business. Talent management is looking for the ways to recruit, retain, promote and train the business’s most talented employee.

Doğru Cevap: C

Soru 4

I. Individuals with knowledge of the organisation
II. Organisational loyalty
III. Ability to cope with change
Which of the above is correct regarding the phase before the HRIS transitioning?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

Doğru Cevap: C

Soru 5

I. Providing a comprehensive information picture enables to build a structural connectivity.
II. Increasing competitiveness by improving HR operations and administrative functions.
III. Producing a greater number and variety of accurate and real-time HR-related functions.
Which of the above is correct regarding the benefits to business in utilising HRIS?

Only I

Only II

I and II

I and III

I, II and III

Açıklama:

There are multiple benefits to businesses in utilizing HRIS (Beckers and Bsat, 2002). These benefits can be summarized as follows:

Providing a comprehensive information picture as a single, comprehensive database enables to build a structural connectivity across units and practices in businesses.
Increasing competitiveness by improving HR operations and administrative functions, such as talent management or workforce analyzing.
Producing a greater number and variety of accurate and real-time HR-related reports.

Doğru Cevap: E

Soru 6

"Top managers of the businesses may perceive that implementing or using HRIS may cause loss of authority or power and as a result diminish their support and commitment from the system."
What is the name of the potential risk of human resource information system as described above?

Adoption Risk

Financial Risk

Technological Risk

Political Risk

Compliance Risk

Açıklama:

Political Risks: Top managers of the businesses may perceive that implementing or using HRIS may cause loss of authority or power and as a result diminish their support and commitment from the system.

Doğru Cevap: D

Soru 7

I. The size of the business.
II. The availability of adequate resources.
III. The approach of business about the distinct role of HR mission and goals.
Which of the above should be taken into consideration to evaluate if the business has the conditions to benefit from HRIS?

Only I

Only II

I and II

II and III

I, II and III

Açıklama:

To evaluate if the business has the proper conditions to sustain the advantages of HRIS, some basic contingency variables have to be analyzed:

The size of the business (sometimes a large business can gain much more benefits);
The support and long-term commitment of top management;
The availability of adequate resources, such as human capital, money and time;
The attitude of employees about participation in decision-making process and increased automation across and between units;
The approach of business about the distinct role of HR mission and goals.

Doğru Cevap: E

Soru 8

I. Permitting the entry of all payments and deductions.
II. Calculating gross and net pay.
III. Allowing supplementary payments after the main payroll run.
Which of above is correct regarding the main functions of payroll software?

Only I

Only II

I and II

I and III

I, II and III

Açıklama:

The main functions of payroll software are as follows:

permitting the entry of all payments and deductions;
calculating gross and net pay;
generating payments via electronic processing of financial transactions, by cheque, or manually;
generating payslips;
payroll reporting;
allowing supplementary payments after the main payroll run

Doğru Cevap: E

Soru 9

"The number of unionized workforce, the number of grievances, type of grievances, classification of labour dispute issues, and union negotiations are the data manage business-employee relationships."
What is the name of the subsystem of HRIS as described above?

Labour Relations

Training and Development

Time and Attendance

Health and Safety

Compensation and Benefits Administration

Açıklama:

Labour Division: The number of unionized workforce, the number of grievances, type of grievances, classification of labour dispute issues, and union negotiations are the data manage business-employee relationships

Doğru Cevap: A

Soru 10

“The process for ensuring that the human resource requirements of a business are identified and plans are made for satisfying those requirements."
Which module of HRIS is described above?

Staffing

HR planning and analysis

Compensation and benefits

Performance management

Training and development

Açıklama:

Human resource planning is “the process for ensuring that the human resource requirements of a business are identified and plans are made for satisfying those requirements” (Bulla and Scott, 1994). It is the fundemantal function of human resource management.

Doğru Cevap: B

Soru 11

Human resource information system is a part of which one of the following?

Management Information System

Resource Management System

Management Decision System

Information Management System

Management Resource System

Açıklama:

Management Information System. pg. 97. Correct answer is A.

Doğru Cevap: A

Soru 12

Human resource information system does not include which one of the following ?

procedure

data

hardware

policy

jargon

Açıklama:

An HRIS includes hardware and software, it also includes people, forms, policies and procedures, and data. pg. 97. Correct answer is E.

Doğru Cevap: E

Soru 13

Electronic human resource management focuses on also which one of the following?

citizens

voters

people outside HR department

competitor companies

related new electronics technology

Açıklama:

Electronic human resource management focuses not only on the HR staff but also people outside this department like the employees and managers. pg. 98. Correct answer is C.

Doğru Cevap: C

Soru 14

Talent management is a component of which one of the following?

human management

human capital management

human financial management

human education management

human investment management

Açıklama:

Talent management is one component of human capital management. pg. 187. Correct answer is B.

Doğru Cevap: B

Soru 15

Human resource programs are in between human resource informaton system and which one of the following?

hardware

software

algorithm

electronic human resource management

human resource goals

Açıklama:

Human resource programs are in between human resource goals and human resource informaton system . pg. 100 . Correct answer is E.

Doğru Cevap: E

Soru 16

Human resource program evaluation is performed with analyzing which one of the following ?

codes

algorithm

user interface

human resource metrics

functions

Açıklama:

HR program evaluation is performed with analyzing HR metrics or HR Scorecard. pg. 100. Correct answer is D.

Doğru Cevap: D

Soru 17

A critical component of human resource planning is which one of the following?

supply

coding

computer

forecasting

software

Açıklama:

A critical component of human resource planning is forecasting. pg. 106. Correct answer is D.

Doğru Cevap: D

Soru 18

A key element of human resource planning which one of the following ?

hardware

algorithm

succession planning

function

demand

Açıklama:

Succession planning is a key element of human resource planning. pg. 108. Correct answer is C.

Doğru Cevap: C

Soru 19

Performance management module of human resource information system opens up opportunity to perform which type of feedback ?

autonomous

360-degree

interactive

90-degree

180-degree

Açıklama:

Performance management module of HRIS also opens up opportunity to perform 360-degree feedback. pg. 110. Correct answer is B.

Doğru Cevap: B

Soru 20

Which one of the following is a step of implementation process of human resource information system?

instrumentation phase

end user phase

regularization phase

institutionalization phase

standardization phase

Açıklama:

Implementation process of human resource information system follows a three step : adoption phase, implementation phase, institutionalization phase. pg. 118. Correct answer is D.

Doğru Cevap: D

Soru 21

Which risks are defined as the risk that HRIS fails to comply with legal and regulatory requirements?

Financial

Technological

Political

Compliance

Adoption

Açıklama:

Compliance Risks: This is defined as the risk that HRIS fails to comply with legal and regulatory requirements. This might result in employees being able to avoid electronically signed agreements.

Doğru Cevap: D

Soru 22

"High return on investment may not yield the desired results."
Which type of risks in HRIS does the sentence above refer to?

Financial

Political

Compliance

Technological

Adoption

Açıklama:

Financial Risks: High return on investment may not yield the desired results. • Technological Risks: Technological infrastructure of businesses may not possess adequate qualifications to support the business goals. • Political Risks: Top managers of the businesses may perceive that implementing or using HRIS may cause loss of authority or power and as a result diminish their support and commitment from the system. • Compliance Risks: This is defined as the risk that HRIS fails to comply with legal and regulatory requirements. This might result in employees being able to avoid electronically signed agreements.Adoption Risks: Adoption of HRIS brings uncertain, confused and indefinite changes in work processes and job definitions that may cause stress and tension among employees.

Doğru Cevap: A

Soru 23

Which subsystem of HRIS is used to compute gross pay and taxes and to make other calculations such as paychecks for health insurance or retirement plans?

Employee administration

Recruitment

Payroll

Compensation and Benefits Administration

Labour Relations

Açıklama:

Payroll: A payroll subsystem is used to compute gross pay and taxes and to make other calculations such as paychecks for health insurance or retirement plans. The main functions of payroll software are as follows: • permitting the entry of all payments and deductions; • calculating gross and net pay; • generating payments via electronic processing of financial transactions, by cheque, or manually; • generating payslips; • payroll reporting; • allowing supplementary payments after the main payroll run.

Doğru Cevap: C

Soru 24

Which of the following refers to all extrinsic rewards employees receive in exchange for their work?

Compensation

Benefit

Pay

Salary

Pay check

Açıklama:

Compensation refers to all extrinsic rewards employees receive in exchange for their work. Pay refers only to the actual money employees receive in exchange for their work.

Doğru Cevap: A

Soru 25

Individuals who will utilize the HRIS can be categorized into two groups, namely employees and non-employees. Which of the following is classified as non-employees?

HRIS experts

Analysts

Partner businesses

Clerical staff

Managers

Açıklama:

HRIS Customers/Users Individuals who will utilize the HRIS can be categorized into two groups, namely employees and non-employees (see Table 4.2). Employees are classified as: • Managers, • Analysts, • HRIS experts, Technical staff and Clerical staff, • Employees. Non-employees are classified as: • Job seekers, • Partner businesses.

Doğru Cevap: C

Soru 26

In which phase of the implementation of the HRIS, must data migration and configuration/ fit-gap processes be managed?

Process mapping

Implementing

Testing

Privacy

Security

Açıklama:

Implementing: In this phase, data migration and configuration/ fit-gap processes must be managed. Data migration involves identifying which data should be migrated and how much historical data should be included, as well as the actual process of moving the data. The configuration or “fit-gap” process consists of systematically working through every HR process and matching each of those to each of the integral HRIS processes. (Bedell, Canniff and Wyrick, in Kavanagh, Thite and Johnson, 2012, p.66).

Doğru Cevap: B

Soru 27

Which phase of HRIS implementation permits to define how the work is done and highlights inconsistencies in approaches across different parts of the business?

Process mapping

Implementing

Testing

Privacy

Security

Açıklama:

Configuration of the information system is the main concern point of the process mapping phase. Each of the business’s processes are examined, beginning with how the information will be entered into the system, what information needs to be stored, how information will be stored, the steps that that information will flow through the system as it is processed, and how that information will be accessible in the form of reports and queries.Producing process maps permits to define how the work is done and highlights inconsistencies in approaches across different parts of the business.

Doğru Cevap: A

Soru 28

The last phase of HRIS implementation is training the users of the system. What is this last phase called?

Implementation

Process mapping

Testing

Institutionalization

Privacy

Açıklama:

Institutionalization Phase: The last phase of HRIS implementation is training the users of the system. As with any change, employees hesitate wondering if they can more to a new HRIS. HR may have difficulty with the change as well. Very recently, a popular extension of HRIS technology has been self-service for employees and managers in order to automate workflow. With these technological developments, the typical activities that HR used to carry out are no longer required, and as a result, HR staff may feel disenfranchised (Bulmash, 2006, p.63). Training can also help to take the full advantage of using HRIS. In related studies, employees mentioned that they are in need of more training about IT and HRIS (Beadles, Aston, Lowery and Johns, 2005). Therefore, managers should not hesitate to spend money and time for training if they are in knowledge of the importance and mission of HRIS for the business.

Doğru Cevap: D

Soru 29

I. HR Audit
II. Skill inventory
III. Quality of staffing
Which are the prerequisities to successfully forecast human resources demand and supply?

Only I

I and II

Only II

I and III

II and III

Açıklama:

Doğru Cevap: B

Soru 30

Which module of HRIS helps to reveal the real training needs of employees?

Compensation and benefits

HR planning and analysis

Training and development

Electronic recruitment

Technological infrastructure

Açıklama:

Human resource information system is a systematic data management process because it combines relevant data and provides typical modules to support HR activities ranging from recruitment to performance management. HR planning and analysis tries to reach the goal which is related to matching the right skills with the right jobs. Optimum combination of these two variables affect the overall performance of businesses. At this point, HRIS helps to present HR audit and skill inventory which are the prerequisities to successfully forecast human resources demand and supply. The platform and technological infrastructure provided by HRIS enhance the quality of staffing function. Electronic recruitment, CV screening, interview scheduling, interview feedback are some of the actions that the staffing module of HRIS improve. The module of compensation and benefits contribute to track and monitor internal and external pay equity. It also covers benefits such as insurance protection or child care. Performance management module of HRIS affords to produce employee performance reports such as annual summary appraisals or self-assesments. Training and Development module of HRIS helps to reveal the real training needs of employees. It also helps to monitor the effectiveness of training programs.

Doğru Cevap: C

Ünite 5

Soru 1

Which of the following indicates a set of skills that enables managers to use information in an effective way?

Generated data

Information literacy

Market research

Management process

Requested information

Açıklama:

Information literacy is called a set of skills that enables managers to seek, evaluate and use information in an effective way.

Doğru Cevap: B

Soru 2

Which of the following is an example of recurrent information?

Prospective customer’s profile

Life style changes

Market trends

New product launches

Price fluctuations

Açıklama:

Recurrent information is information that is provided on a periodic basis from periodic reports. Market or customer shares, advertisement watch rates, product or service ratings, price fluctuations, exchange rates, customer complains on product basis are some examples of this kind of information that managers receive on a weekly, monthly, quarterly or annual basis.

Doğru Cevap: E

Soru 3

Which of the following is one of the internal information sources?

Executives

Internet

Newspapers

Consumer purchase panels

Governmental institutions

Açıklama:

Internal information may be obtained from company’s own employees - executives, managers, engineers, scientists, buyers and sales staff.

Doğru Cevap: A

Soru 4

Which of the following is a disadvantage of Information from internal sources?

It may be difficult to validate data formats

It may be hard to ensure data compatibility

It may be much more expensive

It may require some extra work

It may be much slower

Açıklama:

Information from internal sources can be accessed faster and cheaper than information from other sources, but internal information gathering has some shortcomings, too. Information gathered may be incomplete or unsuitable for marketing decision-making, it may require some extra work to dig into the sources to pull the suitable data out.

Doğru Cevap: D

Soru 5

Which of the following information is used to supply corrective information on what went wrong and supports the relationship quality with the customers?

Sales by trade category

Communication mix information

Sales volume by market segment

Inquiries or complaints received

Sales representatives’ records and reports

Açıklama:

Inquiries or complaints received: Inquiries are useful in terms of establishing a pattern in purchase orders. On the other hands complaints both supply corrective information on what went wrong and supports the relationship quality with the customers.

Doğru Cevap: D

Soru 6

Which of the following order shows the steps of effective marketing research?

Analyze the data-Collect data- Define the problem-Develop a research plan-Make the decision

Collect data- Define the problem-Develop a research plan-Make the decision-Analyze the data

Define the problem-Develop a research plan-Collect data-Analyze the data-Make the decision

Develop a research plan-Collect data-Analyze the data-Make the decision-Define the problem

Develop a research plan- Define the problem- Collect data-Analyze the data-Make the decision

Açıklama:

Effective marketing research involves five steps; 1. Defining the problem, 2. Developing a research plan, 3. Collecting problem specific data, 4. Interpreting the data and solving the problem, 5. Decision making.

Doğru Cevap: C

Soru 7

Which of the following is one of the external information sources?

Buyers

Sales staff

Executives

Managers

Store audits

Açıklama:

The other external data sources are standardized sources of marketing data such as consumer purchase panels, store audits (i.e. secret customers), multimedia services etc.

Doğru Cevap: E

Soru 8

Which of the following is not a main requirement of big data?

Storage

Mythology

Internal data

Pattern analysis

Computation power

Açıklama:

In some occasions, big data is defined as such: massive data files that can be obtained from both structured and unstructured databases. Big data entails: Technology: e.g., storage, computation power, Analysis: e.g., pattern identification for commercial, economic, social, technical claims, and Mythology: the widespread belief that ‘big data’ offers a higher level of generating valuable insights.

Doğru Cevap: C

Soru 9

Which of the following term refers to the internalized awareness of a subject acquired from education or experience of a person?

Knowledge

Insight

Input

Data

Information

Açıklama:

The raw data are not useful to marketing manager. For this reason, we need a process which includes converting data to information. The first step in transform data into a competitive advantage is understanding the difference between data (recorded facts, things, events and statistics), information (formatted, useful data extracted from data pool), knowledge (internalized information) and insight (a deep level of understanding about a particular situation).

Doğru Cevap: A

Soru 10

Which of the following data is collected when a person focuses on the memory capacity of a mobile phone?

Data about customers

Data about products

Data within a time frame

Data for a geo-spatial location

Data about the marketplace

Açıklama:

Product information in marketing is defined by a set of attributes which define the product. For example, for an automobile, there will be at least thirty different attributions such as price, size, type, colour, number of doors, engine power, rated power, car weight, fuel consumption, CO2 emission etc. This means that the marketing manager of a firm will face lots of columns and rows when comprehending product attributes data.

Doğru Cevap: B

Soru 11

Which one of the following is not a basic step of management process?

Organization

Implementation

Planning

Control

Concatenate

Açıklama:

Concatenate ; coordination is another step. pg. 130. Correct answer is E.

Doğru Cevap: E

Soru 12

Which one of the following is not a step of marketing research?

analyze

gather data

solve

interconnect data

define

Açıklama:

interconnect data ; interpret data is another step. pg. 130. Correct answer is D.

Doğru Cevap: D

Soru 13

Which one of the following is a distinct type of information for decision making in marketing?

anonymous

recurrent

integrated

illustrated

received

Açıklama:

Three distinct types of information are generally supplied to marketing managers for decision making purposes : 1. Recurrent information, 2. Monitoring information, and 3. Requested information. pg. 131. Correct answer is B.

Doğru Cevap: B

Soru 14

Past data on the effects of advertising campaigns are included in which one of the following types of information?

communication mix

synchronous

sales

controlled

distributed

Açıklama:

Communication mix. pg. 133. Correct answer is A.

Doğru Cevap: A

Soru 15

Which kind of market research aims to validate a theory?

applied

synchronize

algorithmic

basic

analytical

Açıklama:

basic market research . pg. 100 . Correct answer is D.

Doğru Cevap: D

Soru 16

The measurement scales are decided at which step of marketing research?

gathering data

interpreting data

planning

implementing

solving

Açıklama:

planning. pg. 135. Correct answer is C.

Doğru Cevap: C

Soru 17

Which one of the following steps provides a description of the population to be studied in marketing research?

implementing

measuring

sample design

forecasting

gathering data

Açıklama:

sample design. pg. 135. Correct answer is C.

Doğru Cevap: C

Soru 18

A deep level of understanding about a particular situation is which one of the following?

interpretation

insight

belief

information

knowledge

Açıklama:

insight. pg. 138. Correct answer is B.

Doğru Cevap: B

Soru 19

Radio-frequency identification (RFID) is related to which one of the following?

big data

planning

interpretation

radio broadcasting

analysis

Açıklama:

big data. pg. 138. Correct answer is A.

Doğru Cevap: A

Soru 20

On-line analytical processing (OLAP) is related to which one of the following?

global navigation satellite system

volunteer geographic information

market segmentation

distribution channel

customer relationship management

Açıklama:

customer relationship management (CRM). pg. 139. Correct answer is E.

Doğru Cevap: E

Soru 21

What does MKIS stand for?

Marketing Information Systems

Management Knowledge Information Systems

Modern Information Systems

Management Information Systems

Marketing Information Satellite

Açıklama:

This chapter begins with a definition of Marketing Information Systems (MKIS) and then addresses the differences among Marketing Research and MKIS terms.

Doğru Cevap: A

Soru 22

I-Coordination
II-Organization
III-Planning
IV-Control and evaluation
V-Implementation- Execution
Which of the below is the correct order of the management process?

I-II-III-IV-V

III-II-V-I-IV

I-III-V-IV-II

III-V-I-II-IV

II-III-IV-V-I

Açıklama:

The management process
A quick reminder of the management process:
1. Planning
2. Organization
3. Implementation- Execution
4. Coordination
5. Control and evaluation

Doğru Cevap: B

Soru 23

Which of the below is an example of recurrent information?

New entrants

Improvements of markets

Net contribution by product line

Delisting effects of a product line

Price elasticities across product lines

Açıklama:

Recurrent information is information that is provided on a periodic basis from periodic reports. Market or customer shares, advertisement watch rates, product or service ratings, price fluctuations, exchange rates, customer complains on product basis are some examples of this kind of information that managers receive on a weekly, monthly, quarterly or annual basis.

Doğru Cevap: C

Soru 24

Past data on the effects of advertising campaigns, sponsorships, direct mail programmes or exhibitions, levels of investments on marketing communications and the effect on sales of increases or decreases are among ..........

Sales representatives reports

Pricing information

Sales by trade category

Communication mix information

Total sales or total volume over time

Açıklama:

Communication mix information: This includes past data on the effects of advertising campaigns, sponsorships, direct mail programmes or exhibitions, levels of investments on marketing communications and the effect on sales of increases or decreases. Such information can act as a guide to the likely effectiveness of future communication investment plans.

Doğru Cevap: D

Soru 25

Which of the below company has its head office in France?

Nielsen

Kantar

IRI

Westat

Ipsos

Açıklama:

Table 5.1 World’s Top Marketing Research Companies, 2017

Doğru Cevap: E

Soru 26

In what stage of the marketing research process a sample design is used?

Collecting problem specific data

Defining the problem

Developing a research plan

Interpreting the data and solving the problem

Decision making

Açıklama:

Data collecting stage is about gathering problem specific data. This stage has two important decision aspects: sample design and data collection forms. Sample design provides a description of the population to be studied and how it will be defined.

Doğru Cevap: A

Soru 27

What does IoT stand for?

Internet of Those

Internet of Things

Interesting order of Things

Illuminating Things

Interesting Things

Açıklama:

With the rise of social media, cloud computing, Internet of Things (IoT), mobile devices, RFID, GPS and, undeniably, computing power, these information flood is referred as big data. Consequently, this new term revolutionary transformed both MKIS and the ways companies operate.

Doğru Cevap: B

Soru 28

What does the explanation "a deep level of understanding about a particular situation" define?

data

information

insight

knowledge

background

Açıklama:

The first step in transform data into a competitive advantage is understanding the difference between data (recorded facts, things, events and statistics), information (formatted, useful data extracted from data pool), knowledge (internalized information) and insight (a deep level of understanding about a particular situation).

Doğru Cevap: C

Soru 29

Which of the below is the shortened form of Custome Interaction Centers?

GPS

RFID

OLAP

CIC

CRM

Açıklama:

Customer Relationship Management, CRM, means different things to different people. For some, CRM means direct e-mails. For others, it is mass customization or developing products that fit individual customer’s needs. For IT consultants, CRM translates into complicated technical jargon related to terms such as OLAP (on-line analytical processing) and CICs (customer interaction centers). A brief and comprehensive definition of CRM is defined as
“A systematic process to manage customer relationship initiation, maintenance, and termination across all customer contact points in order to maximize the value of the relationship”.

Doğru Cevap: D

Soru 30

Which car brand has the technology that tweets empty parking spaces to other same brand cars?

AUDI

PORSCHE

BENTLEY

TOYOTA

MERCEDES

Açıklama:

In this connected World, the cars tweet the parking spaces that they spotted via Tweet Fleets. Automatically tweeting empty car spaces with geo-tagging helps the other Mercedes drivers following the car find out where the empty spaces are, and get directions as well.

Doğru Cevap: E

Soru 31

What does MKIS stand for?

Marketing Information Systems

Management Information Systems

Marketing Internet Systems

Management Internet Systems

Marketing Information Solutions

Açıklama:

The term of Marketing Information Systems (MKIS) is originated in the 1960s for applying data processing technologies to marketing-specific decisions.

Doğru Cevap: A

Soru 32

Who is Philip Kotler?

A philosopher

Father of modern marketing

A famous businessman

The dean of Chicago University

A doctoral student at MIT

Açıklama:

Philip Kotler is acknowledged as the father of modern marketing and a foremost expert on strategic marketing. He was named the Founder of Modern Marketing Management in the Handbook of Management Thinking.

Doğru Cevap: B

Soru 33

Which one below does not take place in Management process?

Planning

Organization

Collaboration

Coordination

Control and evaluation

Açıklama:

A quick reminder of the management process: 1. Planning 2. Organization 3. Implementation- Execution 4. Coordination 5. Control and evaluation

Doğru Cevap: C

Soru 34

What type of information is "information that is provided on a periodic basis from periodic reports. Market or customer shares, advertisement watch rates, product or service ratings, price fluctuations, exchange rates, customer complaints on product basis are some examples of this kind of information that managers receive on a weekly, monthly, quarterly or annual basis."?

Monitoring Information

False Information

Requested Information

Recurrent Information

Technological Information

Açıklama:

Doğru Cevap: D

Soru 35

What type of information is "This includes past data on the effects of advertising campaigns, sponsorships, direct mail programmes or exhibitions, levels of investments on marketing communications and the effect on sales of increases or decreases. Such information can act as a guide to the likely effectiveness of future communication investment plans"?

Regional Sales

Sales by Trade Category

Sales Volume by Market Segments

Pricing Information

Communication Mix Information

Açıklama:

Communication mix information: This includes past data on the effects of advertising campaigns, sponsorships, direct mail programmes or exhibitions, levels of investments on marketing communications and the effect on sales of increases or decreases. Such information can act as a guide to the likely effectiveness of future communication investment plans.

Doğru Cevap: E

Soru 36

What is the first step in Marketing Research Process?

Defining marketing problem

Developing the research plan

Collecting data

Analyzing data

Making the decision

Açıklama:

Defining the marketing problem is the first and crucial step of a marketing research. If the research problem is defined incorrectly, very broadly or rather narrowly, rest of the marketing research process will rely on incorrectly, improperly defined problem.

Doğru Cevap: A

Soru 37

What is Big Data?

Internal data obtained from the company sources

Massive amounts of data obtained from different databases

The data given by big companies

The data universities use to make conclusions

The data obtained from people

Açıklama:

Massive data files that can be obtained from both structured and unstructured databases.

Doğru Cevap: B

Soru 38

Which of the below is NOT one of the shortcomings of the use of external data sources with decision-making purposes?

The necessary data may not be available, or it may need some transformations.

The integration with existing company data sources or information systems may be problematic.

This massive amount of data provides excellent opportunities

It may require manual work-flow and data processing.

It may be hard to ensure data compatibility.

Açıklama:

there are some shortcomings of using external data for decision making purposes such as; 1. The necessary data may not be available, or it may need some transformations. 2. The integration with existing company data sources or information systems may be problematic.3. Importing data can be time-consuming. 4. It may be hard to ensure data compatibility. 5. It may require manual work-flow and data processing. 6. It may be difficult to validate data formats

Doğru Cevap: C

Soru 39

Which of the following defines "insight"?

Recorded facts, things, events and statistics

formatted, useful data extracted from data pool

internalized information

a deep level of understanding about a particular situation

The massive amount of data to be extracted from online sources

Açıklama:

data (recorded facts, things, events and statistics), information (formatted, useful data extracted from data pool), knowledge (internalized information) and insight (a deep level of understanding about a particular situation).

Doğru Cevap: D

Soru 40

What does CRM stand for?

Computer Relationship Manager

Customer Relationship Manager

Computer Related Monitor

Customer Related Monitor

Customer Relationship Management

Açıklama:

Customer Relationship Management, CRM, means different things to different people. For some, CRM means direct e-mails. For others, it is mass customization or developing products that fit individual customer’s needs.

Doğru Cevap: E

Soru 41

What is the systematic design, collection, analysis and reporting of data and findings relevant to a specific marketing situation facing the company?

Market research

Recurrent information

Monitoring information

Requested information

Pricing information

Açıklama:

Market research is the systematic design, collection, analysis and reporting of data and findings relevant to a specific marketing situation facing the company.

Doğru Cevap: A

Soru 42

What is the type of information that is provided on a periodic basis from periodic reports?

Monitoring information

Recurrent information

Requested information

Market research

Information literacy

Açıklama:

Doğru Cevap: B

Soru 43

What type of information is derived from the regular scanning of certain sources?

Recurrent information

Market research

Monitoring information

Requested information

Information literacy

Açıklama:

Monitoring information is derived from the regular scanning of certain sources. For example, a marketing manager may desire a summary of articles on competition for a specific industry or may want to learn about new product launches. Market trends, life style changes are good examples of monitored information.

Doğru Cevap: C

Soru 44

What type of information is developed in response to a specific request by a marketing manager?

Recurrent information

Monitoring information

Information literacy

Requested information

Market research

Açıklama:

Requested information is developed in response to a specific request by a marketing manager. Without such a request the information would not flow within company or might not exist in the system.

Doğru Cevap: D

Soru 45

Every company keeps a record of its total sales over specific periods e.g. daily, weekly, monthly. Sales volume over time is the quantity or number of goods or services sold in a specific time period. Such information enables seasonal variations to be identified, and inflation cost adjustments can be taken into consideration.
What type of data source for marketing information system is explained above?

Communication mix information

Pricing information

Sales by trade category

Regional sales

Total sales or sales volume over time

Açıklama:

Total sales or sales volume over time: Every company keeps a record of its total sales over specific periods e.g. daily, weekly, monthly. Sales volume over time is the quantity or number of goods or services sold in a specific time period. Such information enables seasonal variations to be identified, and inflation cost adjustments can be taken into consideration.

Doğru Cevap: E

Soru 46

Statistics are kept to measure the progress and competence of a salesperson. Often sales force might work with commissions and premiums paid on sales. Territorial statistics are kept to measure the degree of market penetration too.
What type of data source for marketing information system is explained above?

Total sales or sales volume over time

Regional sales

Pricing information

Sales by trade category

Sales volume by type of channel of distribution

Açıklama:

Regional sales: Statistics are kept to measure the progress and competence of a salesperson. Often sales force might work with commissions and premiums paid on sales. Territorial statistics are kept to measure the degree of market penetration too.

Doğru Cevap: B

Soru 47

This includes past data on the effects of advertising campaigns, sponsorships, direct mail programmes or exhibitions, levels of investments on marketing communications and the effect on sales of increases or decreases. Such information can act as a guide to the likely effectiveness of future communication investment plans.
What type of data source for marketing information systems is explained above?

Sales representatives' records and reports

Regional sales

Inquiries or complaints received

Sales by trade category

Communication mix information

Açıklama:

Communication mix formation: This includes past data on the effects of advertising campaigns, sponsorships, direct mail programmes or exhibitions, levels of investments on marketing communications and the effect on sales of increases or decreases. Such information can act as a guide to the likely effectiveness of future communication investment plans.

Doğru Cevap: E

Soru 48

Based on this information one may get an idea on market performance versus investment for each trade classification. When a company needs to decide on investment on a specific classification, the information gathered in this section might be beneficial for decision making.
What type of data source for marketing information system is explained above?

Total sales or sales volume over time

Pricing information

Sales by trade category

Communication mix information

Sales volume by market segment

Açıklama:

Sales by trade category: Based on this information one may get an idea on market performance versus investment for each trade classification. When a company needs to decide on investment on a specific classification, the information gathered in this section might be beneficial for decision making.

Doğru Cevap: C

Soru 49

Collect data
Make the decision
Define the problem
Analyse the data
Develop the research plan
What is correct order of steps in marketing research progress?

I - II - III - IV - V

I - IV- V- III - II

III - I - IV - V - II

III - V - I - IV - II

IV - III - I - V - II

Açıklama:

Doğru Cevap: D

Soru 50

recorded facts, things, events and statistics
formatted, useful data extracted from data pool
internalized information
a deep level of understanding about a particular situation
What are the concepts of marketing above?

data
information
knowledge
insight

information
knowledge
insight
data

knowledge
insight
data
information

insight
data
information
knowledge

data
knowledge
insight
information

Açıklama:

The first step in transform data into a competitive advantage is understanding the difference between data (recorded facts, things, events and statistics), information (formatted, useful data extracted from data pool), knowledge (internalized information) and insight (a deep level of understanding about a particular situation).

Doğru Cevap: A

Ünite 6

Soru 1

According to the accounting information flow which of the below belongs to ınput?

Recognizing documents

General Ledger

Files database

Trial balance

Financial statements

Açıklama:

Figure 6.2 Accounting Information Flow

Doğru Cevap: A

Soru 2

I-Purchase system
II-Fixed asset system
III-Cost accounting system
IV-Cash receipts system
Which of the above events belong(s) to the Expenditure cycle of Accounting Information System?

Only I

I and II

II and III

II and IV

I and IV

Açıklama:

Figure 6.3 AIS, Subsystems and Business Events

Doğru Cevap: B

Soru 3

At least how many copies of the sales order form should be prepared?

One

Two

Three

Four

Five

Açıklama:

Whichever way the business gets the offer, first it has to be tranformed into a sales order form in order to enter the customer order into the system. In the sales order form, detailed information about the customer and the order(name, address, date of the order taken, subject of the order, possible delivery date of the order, total amount of the order,.. etc) take place. At least three copies of the form is produced, one for the sales department, one for the warehouse to prepare the products for delivery and one for the customer.

Doğru Cevap: C

Soru 4

Which one below does NOT belong to expenditure cycle?

Raw materials

Inventory

Fixed assets

Collecting cash

Services

Açıklama:

Expenditure cycle deals with the purchasing operations that are necessary for the business to operate. These necessary operations include the purchasing of raw materials, merchandise inventory, services, fixed assets and payroll payments. In this title, purchasing of raw materials and merchandise inventory will be examined. Fixed assets and payroll payment are going to be examined in the forthcoming titles.

Doğru Cevap: D

Soru 5

I- Analysing inventories
II-Purchase returns and allowances
III- Receiving goods
IV- Making the payments
V- Preparing purchase orders
VI- Preparing reports
Above are the set of events involved in the purchasing process of expenditure cycle. Which two items are not in order?

I-IV

II-III

IV-VI

V-VI

II-IV

Açıklama:

The purchasing process involves some set of events. These events are:
• Analysing inventories
• Preparing purchase orders
• Receiving goods
• Making the payments
• Purchase returns and allowances
• Preparing reports

Doğru Cevap: E

Soru 6

Who identifies the need for the fixed asset?

the department manager

The salesperson

The CEO

The CFO

The company manager

Açıklama:

The need for a new fixed asset or to replace an existing fixed asset is the starting point of the acquisition activity. The need for the fixed asset is identified by the department manager and the department manager prepares an order form(purchase request) that includes the specifications of the fixed asset.

Doğru Cevap: A

Soru 7

What does WIP stand for?

Very Important Person

Work in Progress

Wait in Process

Work in Process

Wait in Progress

Açıklama:

All labor cost to be the part of the product are updated in WIP (wok-in-progress) file. When the WIP is converted into finished product, then the file is closed and all the labor costs are transferred to finished product inventory.

Doğru Cevap: B

Soru 8

When does the fiscal year end?

1st of January

31st of March

31st of December

1st of December

31st of January

Açıklama:

Fiscal year begins on the 1st of January and ends on tha 31st of December. During this period, some activities are made for accounting process.

Doğru Cevap: C

Soru 9

Which trial balance is called general unadjusted trial balance?

1st of January

31st of January

28th of February

31st of December

1st of December

Açıklama:

The first trial balance prepared on the 31st of December is called general unadjusted trial balance. By the word “general”, it indicates that it holds the balances for the whole year.

Doğru Cevap: D

Soru 10

I- To meet its day-to-day needs
II- To compensate for the uncertainty associated with its cash flows and
III- To satisfy bank requirements
Which of the above is/are motivations for a company to hold cash in hand?

Only I

Only II

Only III

I and III

ı, II and III

Açıklama:

There are some motivations for holding cash on hand. These are
* To meet its day-to-day needs
* To compensate for the uncertainty associated with its cash flows and
* To satisfy bank requirements.

Doğru Cevap: E

Soru 11

Which of the following is NOT one of the things that Accounting Information Systems do?

Collects data from the Internet only

Collects financial data from the operations of the business,

Processes the collected data

Transforms data into financial information, and

Produces reports for the decision makers.

Açıklama:

Accounting information system collects financial data from the operations of the business, processes the collected data and transforms them into financial information, and produces reports for the decision makers.

Doğru Cevap: A

Soru 12

Which one below is one of the new ways of data collection from a single transaction?

amount

invoice conditions

date

parties of the transaction

items

Açıklama:

Previously just a limited number of data could be collected from a single transaction like amount, date, and parties of the transaction, but with the help of technology, various amounts of data can be gathered from a single transaction. For example, from a single sales transaction, data about customer, invoice conditions, transportation, inventory, personnel, and sales can be extracted. Figure 6.1 shows sample database records for a sales transaction.

Doğru Cevap: B

Soru 13

What does ERP stand for?

Enter Return Process

Enterprise Return Process

Enterprise Resource Planning

Entrance Resource Planning

Enterprise Return Planning

Açıklama:

Businesses carry on their operations increasingly on enterprise resource planning(ERP) systems based on integrated information systems.

Doğru Cevap: C

Soru 14

In what manner is the accounting information system same for all business?

Input-process flow

Output-input flow

Output-input-output flow

Input-output-input flow

businesss flow

Açıklama:

Every business has an accounting information system regardless of its size. Basicly, accounting information system is the same for all the businesses in the manner of input-process-output flow.

Doğru Cevap: D

Soru 15

Which of the following belongs to the transaction processing system of subsystems of Accounting Information System?

purchase system

Cash disbursement system

Sales processing system

Cash receipts system

Cost accounting system

Açıklama:

Cost accounting system belongs to the transaction processing system of subsystems of Accounting Information System.

Doğru Cevap: E

Soru 16

Which of the below is the proof of a sales transaction?

Billing

Viewing inventories

Collecting cash

Preparing products for shipment

Preparing reports

Açıklama:

The proof of a sales transaction is billing the customer. In other words, preparation of the bill shows a sale transaction has occured.

Doğru Cevap: A

Soru 17

"Expenditure cycle deals with the purchasing activities of the required goods and/or raw materials." How does detection of the requirement can appear?

by preparing purchase orders

by analysing inventories

by receiving goods

by making the payments

by purchasing returns and allowances

Açıklama:

Expenditure cycle deals with the purchasing activities of the required goods and/or raw materials. Detection of the requirement can appeare by analysing the inventories. Upon the orders received from the customer (external affect) or analysing the inventories throughout the production plan (internal affect), the need for purchase can be figured out.

Doğru Cevap: B

Soru 18

How long is the useful life of the assets for businesses?

3 years

4 years

5 years

10 years

15 years

Açıklama:

Assume that a machine has an economic life of 10 years which its manufacturer indicated, the business may use that machine for 5 years. After 5 years, the business may say that it is not economic enough to use. So, even though the economic life is 10 years, the useful life of the machine for the business is 5 years.

Doğru Cevap: C

Soru 19

What does "unadjusted" mean for accounting?

not determined

not prepared the cash flow yet

not planned transactions

closing entries have not been made yet

preparing financial statements

Açıklama:

the word “unadjusted” has a specific meaning for accounting. It shows that, the closing entries have not been made yet.

Doğru Cevap: D

Soru 20

What does financial forecast mean?

Predicting the weather to sell a product

Predicting the customer behaviors

Predicting credits

predicting profit

predicting the future cash flow

Açıklama:

Planning needs forecasting activity. Especially for the future cash flows of the business are very important for the managers. In order to determine whether the business will have a surplus cash or a cash deficit for each period and to decide the surplus of deficit is temporary of permanent financial forecasting has to be made.

Doğru Cevap: E

Soru 21

I. Which reports will produced and when?
II. When is the transaction recorded?
III. What kind of transaction is recorded?
IV. How is the transaction recorded?
Which of the ones stated above is among the designer role of the accountant today?

Only I.

I, II & III.

Only III.

I, II & IV.

II & III.

Açıklama:

The role of the accountant in today’s business environment is also developing according to the changing conditions. The business information systems which are inseperable part of the business, add new roles to accountants’ existing roles. New roles like designer, user and auditor are becoming standard roles of accountants about business information systems (Gelinas, Dull., 2008). As for the designer role;
• which transaction is recorded? (what is the recordable transaction?)
• how is the transaction recorded? (which data are collected and from where to be collected?)
• when is the transaction recorded? (before or after the occurance? )
• which controls are necessary as for the reports to be exact, valid and accurate and for the assets to
be protected, for the audit to be processed?
• which reports will produced and when?
• in which details are the reports be produced?
Thereofre, the correct option is D.

Doğru Cevap: D

Soru 22

According to Database Records of a Sales Transaction, the commission to be received by the staff is listed in which of the following group?

tblPersonnel

tblBillConditions

tblSales-Inventories

tblShipping

tblCustomer

Açıklama:

Accoridng to the Database Records of a Sales Transaction, the commision rate is listed in tblPersonnel and tblPersonnel_1. Thereofre, the correct option is A.

Doğru Cevap: A

Soru 23

I. Production Planning and Control System,
II. Sales Processing System,
III. Payroll Processing System,
IV. Cash Receipts System.
According to the Subsystems and Business Events of Accounting Information Systems, which of the ones listed above is a part of Expen Cycle?

Only I.

I & II.

Only III.

II & III.

II, III & IV.

Açıklama:

According to the Subsystems and Business Events of Accounting Information Systems, Expen Cycle includes Purchase System, Cash Disbursement System, Payroll Processing System, Fixed Asset System. Thereofre, the correct option is C.

Doğru Cevap: C

Soru 24

I. Collecting cash,
II. Preparing reports,
III. Receiving customer order,
IV. Recording and monitoring receivables.
According to the Subsystems and Business Events of Accounting Information Systems, which of the events listed above is a part of Revenue Cycle?

Only I.

I, II, III & IV.

Only II.

I, III & IV.

Only III.

Açıklama:

Here, we will try to explain the common events that take place in revenue cycle. These events are:
• Receiving customer order
• Analysing the credit approval for the customer
• Viewing inventories
• Accepting order
• Preparing products for shipment
• Billing
• Recording and monitoring receivables
• Collecting cash
• Sales allowances and sales returns
• Preparing reports
Thereofre, the correct option is B.

Doğru Cevap: B

Soru 25

According to revenue cycle, which of the following events is the proof of a sales transaction has occured?

Accepting order.

Preparing reports.

Collecting cash.

Recording and monitoring receivables.

Billing

Açıklama:

The proof of a sales transaction is billing the customer. In other words, preparation of the bill shows a sale transaction has occured. Thereofre, the correct option is E.

Doğru Cevap: E

Soru 26

"The sales transaction is completed when the customer is billed. The customer examines the products upon arrival to the company. The products may not be suitable for the order that customer gave, or the products may be damaged during shipment. As exampled in these cases, customer may send the products back to the seller."
According to revenue cycle, which of the following events applies to the situation above?

Preparing Reports.

Sales Allowances and Sales Returns.

Preparing Products for Shipment.

Analysing the Credit Approval for the Customer.

Recording and Monitoring Receivables.

Açıklama:

The sales transaction is completed when the customer is billed. The customer examines the products upon arrival to the company. The products may not be suitable for the order that customer gave, or the products may be damaged during shipment. As exampled in these cases, customer may return the products back to the seller. When sold products are sent back to the business, the products are accepted by return invoice. By the acceptance of the returned products, inventory accounts and receivables accounts are updated reversly. Inventory account is increased, receivable account is decreased. If the sales done in cash, a payment has to be made to the customer also. Thereofre, the correct option is B.

Doğru Cevap: B

Soru 27

"Expentidure cycle deals with the purchasing operations that are necessary for the business to operate."
According to the statements above, which of the following events is not included in the expenditure cycle?

Purchase returns and allowances.

Preparing reports.

Analysing inventories.

Sales Allowances and Sales Returns.

Making the payments.

Açıklama:

The purchasing process involves some set of events. These events are;
• Analysing inventories
• Preparing purchase orders
• Receiving goods
• Making the payments
• Purchase returns and allowances
• Preparing reports
Thereofre, the correct option is D.

Doğru Cevap: D

Soru 28

"Upon receving the goods, they are inspected by receiving officer. If there is any problem with the received goods, the goods may not be accepted. Then the goods must be sent back to the vendor.
Which of the events within the expentidure cycle covers the situation explained above?

Purchase returns and allowances.

Preparing purchase orders.

Making the payments.

Receiving goods.

Analysing inventories.

Açıklama:

Upon receving the goods, they are inspected by receiving officer. If there is any problem with the received goods, i.e. damage, leakage, mismatch goods with the order, etc., the goods may not be accepted. Then the goods must be returned to the vendor with the Return Slip. In this case, the inventory account and the vendor account(accounts payable) must be updated according to the situation. Alternatively, if there is a problem with the goods, the business may not return the goods back, but the business can demand a discount(allowance) instead of returning the goods back. If the demand is accepted by the vendor, then the vendor acount and the inventory account must be updated. The inventory account is updated in order to reflect the decrease in the cost. For an allowance to take part, it is not necesarry for the goods to be faulty. Sometimes, the trade between the businesses may exceed a predetermined total amount or quantitiy, the vendor, then, may offer a discount. Thereofre, the correct option is A.

Doğru Cevap: A

Soru 29

I. Reporting,
II. Disposing,
III. Maintaining,
IV. Acquiring.
Which of the ones listed above is included in the fixed assest procedures?

I & II.

Only I.

I, II & III.

Only IV.

II, III & IV.

Açıklama:

Fixed assets are assets which are purchased for long-term use(more than a year) and the receivables of which due dates are longer than a year. Fixed asset system deals with the acquisition, maintanence and disposal activities of the fixed assets. The long-term receivables in the fixed assets are the part of the revenue cycle which deals with tracking and collecting receivables. So in the fixed assets system, the business will just focus on acquiring, maintaining, and the disposal of the fixed assets except receivables. Thereofre, the correct option is E.

Doğru Cevap: E

Soru 30

General ledger system receives inputs from many departments. Which of the followings has a relation based on both input and output with general ledger system?

Payrol

Financial Reporting System.

Cost Accounting.

Cash Disbursements.

Accounts Payable.

Açıklama:

Management reporting system, prepares specific reports like budgets, variance analysis reports, cost analysis reports and so on only for fulfilling the managers’ information needs. At this point, there comes an understanding that the general ledger system has an interaction between the financial reporting system and management reporting system. The reporting system gets the data from the general ledger system and prepares financial and managerial reports. Thereofre, the correct option is B

Doğru Cevap: B

Soru 31

Analysing inventories and preparing purchase orders
Receiving goods and making payments
Purchase returns and allowances
Preparing reports
Which are the events involved in the purchasing process?

I, II, III

I and II

I, II, III and IV

II, III and IV

II and III

Açıklama:

The purchasing process involves some set of events. These events are
• Analysing inventories
• Preparing purchase orders
• Receiving goods
• Making the payments
• Purchase returns and allowances
• Preparing reports

Doğru Cevap: C

Soru 32

Purchase system
Cash disbursement system
Payroll processing system
Fixed asset system
Cost accounting system
Which are the subsystems of expenditure cycle?

I, II, III and IV

I, II, III, IV and V

I, II and IV

II, III and V

I, III and V

Açıklama:

Purchase system
Cash disbursement system
Payroll processing system
Fixed asset system
These are the subsystems of expenditure cycle.

Doğru Cevap: A

Soru 33

Which subsystem of accounting information systems deals with converting economic events into financial transactions; recording financial transactions into journals and ledgers, and communicating financial information to information users to support their daily operations?

General ledger/ financial reporting system

Management reporting system

Transaction processing system

Conversion cycle

Revenue cycle

Açıklama:

The transaction processing system deals with converting economic events into financial transactions; recording financial transactions into journals and ledgers, and communicating financial information to information users to support their daily operations

Doğru Cevap: C

Soru 34

Which subsystem of accounting information systems handles the data received from the transaction cycles and updates the general ledger accounts while financial reporting systems prepare the financial reports especially for the external users?

Transaction processing system

Management reporting system

Revenue cycle

Expenditure cycle

General ledger / financial reporting system

Açıklama:

General ledger/financial reporting system handles the data received from the transaction cycles. GL system, updates the general ledger accounts while financial reporting systems prepar the financial reports especially for the external users.

Doğru Cevap: E

Soru 35

Which subsystem of accounting information systems creates reports especially about the costs of business, budgets, and cash flows for the internal decision makers?

Transaction processing system

Conversion cycle

Expenditure cycle

Management reporting system

Financial reporting system / general ledger

Açıklama:

Management reporting system creates reports for the internal decision makers. Especially the reports about costs of the business, budgets, and cash flows are created by management reporting system.

Doğru Cevap: D

Soru 36

What is the first event in the revenue cycle process?

Billing

Viewing inventories

Collecting cash

Preparing products for shipment

Receiving customer orders

Açıklama:

The sales process begins with receving customer order and also this is the triggering event for all the transactions within the business.

Doğru Cevap: E

Soru 37

Capital budgeting
Cash management
Profit planning
Financial forecasts
Credit management
Which are the functions of finance information systems?

I, II, III, and IV

II, III, IV and V

I, II, III, IV and V

I, III, IV, and V

I, II, IV, and V

Açıklama:

Capital budgeting, cash management, profit planning, financial forecasts, credit management are the functions of finance information systems.

Doğru Cevap: C

Soru 38

Profit planning
Establishing credit terms
Establishing credit standards
Establishing collection policy
In finance informations systems, what are the steps of credit management?

I, II and III

I and IV

I, II, III and IV

II, III and IV

II and III

Açıklama:

Credit management policy of a business involves three steps
• Establishing credit standards
• Establishing credit terms
• Establishing collection policy

Doğru Cevap: D

Soru 39

Which one is in the input stage of accounting information systems?

Recognizing documents

General journal

Trial balance

Financial statements

General ledger

Açıklama:

Doğru Cevap: A

Soru 40

Which one is in the output stage of accounting information systems?

Recognizing documents

General journals

General ledgers

Trial balance

Financial statements

Açıklama:

Doğru Cevap: E

Ünite 7

Soru 1

Which of the below is an input in a production system?

Knowledge

machinery

Tables

Banking services

cars

Açıklama:

The term production can be defined as transformation of tangible and intangible inputs into goods or services. It can be explained elaborately as the transformation or conversion of a set of inputs, such as raw materials, labor, knowledge, into one or more outputs such as tables, cars, banking services.

Doğru Cevap: A

Soru 2

What does MSM stand for?

Manufacturing Subsystem Management

Manufacturing System management

Malfunctioning Systems management

Malfunctioning Solutions Management

Management Systems manufacturing

Açıklama:

Manufacturing systems management (MSM) here is defined as a functional domain that involves all of the activities, such as design, implementation, operations and monitoring, etc., that are needed to regulate and optimise a manufacturing system as it progresses through its life cycle.

Doğru Cevap: B

Soru 3

Which of the below is an example of a soft technology?

sensors

robots

voice-recognition software

microprocessors

computers

Açıklama:

Hard technology and soft technology are the two main categories of the technology. Hard technology represents a variety of tasks in the creation and delivery of goods and services performed by the equipment and devices. Computers, computer chips and microprocessors, communication lines, sensors, robots are some examples for the hard technology. Soft technology is the application of the Internet, computer software, and information systems to provide data, information, and analysis and to facilitate the accomplishment of creating and delivering goods and services. Database systems, artificial intelligence programs, and voice-recognition softwares are some examples for the soft technology.

Doğru Cevap: C

Soru 4

Which systems provide the integration of the company internally and externally in order to meet the needs and requirements of the customers and in this way the company has a competitive advantage in the market?

IOS

CRM

Supply chain management

ERP

MSM

Açıklama:

Enterprise resource planning (ERP) systems provide the integration of the company internally and externally in order to meet the needs and requirements of the customers and in this way the company has a competitive advantage in the market.

Doğru Cevap: D

Soru 5

How many phases has ERP systems evolved from?

2 phases

5 phases

3 phases

6 phases

4 phases

Açıklama:

When the evolution of ERP systems considered, it can be seen that they evolved from four phases: MRP, MRP-CL, MRP II and ERP

Doğru Cevap: E

Soru 6

Which of the below is an example of sales and marketing processes supported by ERP systems?

Pricing analysis

Production planning

Material requirement planning

Capacity planning

Salary benefits

Açıklama:

Manufacturing, distribution, sales, accounting, and human resource applications are the main ERP modules integrated. Material requirements planning, production planning and capacity planning can be given as some examples for manufacturing processes supported by ERP systems. Sales analysis, sales planning and pricing analysis are some examples for sales and marketing processes supported by ERP systems. Moreover, many important human resource processes such as personnel requirements planning, salary and administration benefits are supported by ERP systems. ERP systems can also manage financial record-keeping and managerial accounting applications.

Doğru Cevap: A

Soru 7

What does EDI stand for?

Electronic Funds Transfer

Electronic Data Exchange

Point of Sale

Electronic Duration Exchange

Electronic Data Elimination

Açıklama:

The concept known as electronic commerce, where information transactions are automatically completed via Electronic Data Interchange (EDI), Electronic Funds Transfer (EFT), Point of Sale (POS) devices, and a variety of other approaches now appeals organizations to itself.

Doğru Cevap: B

Soru 8

I-Schedule
II-Deliver
III-Commit
IV-Make
Which of the below shows the correct life cycle of supply chain?

I-II-III-IV

II-IV-III-I

III-I-IV-II

IV-II-III-I

III-II-I-IV

Açıklama:

The correct life cycle order for Supply chain is Commit-Schedule-Make and Deliver.

Doğru Cevap: C

Soru 9

"a company sells a group of products or services together at a lower price instead of offering combined individual prices of the products which are much higher".
Which of the below is defined by the above description?

Cross-selling

Retail-selling

Up-selling

bundling

Wholesale

Açıklama:

bundling is a form of cross selling where a company sells a group of products or services together at a lower price instead of offering combined individual prices of the products which are much higher. A sport broadcasting company’s offer a bundle price including different football leagues, TV channels and original movies can be given as an example.

Doğru Cevap: D

Soru 10

Which of the below is an example of Flexible manufacturing?

Production lines

BPR

CAD/CAM

MRP II

CNC

Açıklama:

Figure 7.7 Development in Manufacturing Technology. page 199.

Doğru Cevap: E

Soru 11

Which of the following is a useful output transformed from inputs by production management function in an organization?

Facilitating goods

Capital

Supplies

Storage

Alterations

Açıklama:

Production management function in an organization is responsible for the processes that transform inputs into useful outputs. These are: Facilitating goods and services.

Doğru Cevap: A

Soru 12

What does MSM stand for?

Manufacturing Similar Measures

Manufacturing Systems Management

Modern Systems Management

Modern Similar Measures

Manufacturing Similar management

Açıklama:

Manufacturing systems management (MSM) here is defined as a functional domain that involves all of the activities, such as design, implementation, operations and monitoring, etc., that are needed to regulate and optimise a manufacturing system as it progresses through its life cycle.

Doğru Cevap: B

Soru 13

Which one below is an input subsystem?

Transaction

Inventory

Industrial engineering

Quality

Cost

Açıklama:

According to a Manufacturing Information System Model, Inventory subsystem is an output subsystem.

Doğru Cevap: B

Soru 14

Which of the below can be considered as soft technology?

Harddisc

Monitor

microprocessors

Artificial intelligence programs

sensors

Açıklama:

Hard technology and soft technology are the two main categories of technology. Hard technology represents a variety of tasks in the creation and delivery of goods and services performed by the equipment and devices. Computers, computer chips and microprocessors, communication lines, sensors, robots are some examples of hard technology. Soft technology is the application of the Internet, computer software, and information systems to provide data, information, and analysis and to facilitate the accomplishment of creating and delivering goods and services. Database systems, artificial intelligence programs, and voice-recognition software are some examples of soft technology.

Doğru Cevap: D

Soru 15

What does ERP stand for?

Entrance Return Planning

Enterprise Return Process

Enterprise Resource Process

Entrance Resource Process

Enterprise Resource Planning

Açıklama:

Doğru Cevap: E

Soru 16

How many phases are there in the evolution of ERP systems?

Four

Three

Five

Two

One

Açıklama:

There are four phases in the evolution of ERP systems

Doğru Cevap: A

Soru 17

I. accurate order processing
II. Coordination of technical and behavioural activities
III. just-in-time inventory management
IV. timely order fulfilment
V. Implementation Methodologies
Which three of the above are the processes that a successful Supply Chain Management strategy based on?

I-II-III

I-III-IV

II-III-IV

II-IV-V

I-IV-V

Açıklama:

A successful supply chain management strategy is based on accurate order processsing, just-in-time inventory management, and timely order fulfillment.

Doğru Cevap: B

Soru 18

When were the first computers developed?

1940s

1950s

1960s

1970s

1980s

Açıklama:

Many developments for computers have been made in terms of cost and speed of computer power after first computers were developed around 1960s.

Doğru Cevap: C

Soru 19

Which of the below is not one of the critical factors that organizations use the CRM system to gain an advantage from customer information?

Building customer loyalty with much higher profit per customer

Avoiding loss of customers

Acquiring new customers who are most likely to become profitable

Creating an atmosphere where customers feel relaxed and buy more

Reducing inefficiencies that waste advertising expenses

Açıklama:

For organizations CRM system includes methodogies and software tools to gain advantage from customer information to achieve some critical factors. These factors could be summarized as follows;
• Building customer loyalty with much higher profit per customer
• Avoiding loss of customers
• Acquiring new customers who are most likely to become profitable
• Reducing inefficiencies that waste advertising expenses

Doğru Cevap: D

Soru 20

Which of the below is an example of bundling?

When a customer buys shoes, offering shoe polish

Selling LED tv to a customer who wants to buy a plasma

Selling a DVD player to a customer who buys a TV.

Showing phone cases to a customer who buys a phone

Selling a customer a DVD player and a smart remote controller cheaper when bought with a TV.

Açıklama:

Bundling is a form of cross selling where a company sells a group of products or services together at a lower price instead of offering combined individual prices of the products which are much higher. A sport broadcasting company’s offer a bundle price including different football leagues, TV channels and original movies can be given as an example. This price is lower than total of their separate prices

Doğru Cevap: E

Soru 21

What is defined as a functional domain that involves all of the activities, such as design, implementation, operations and monitoring, etc., that are needed to regulate and optimise a manufacturing system as it progresses through its life cycle?

Manufacturing systems management

Transaction processing subsystem

Manufacturing intelligence subsystem

Industrial engineering subsystem

Cost subsystem

Açıklama:

Doğru Cevap: A

Soru 22

Capital
Alterations
Equipment
Services
Knowledge
Which of these are in the input stage of production operations management functions?

I, II and III

I, III and V

II, III and V

II, III and IV

III, IV and V

Açıklama:

Doğru Cevap: B

Soru 23

Which one of the following is not one of the output subsytems in manufacturing information systems?

Transaction subsystem

Inventory subsystem

Quality subsystem

Cost subsystem

Industrial engineering subsystem

Açıklama:

Doğru Cevap: E

Soru 24

What the technological backbone of e-business, an enterprisewide transaction framework with links into sales order processing, inventory management and control, production and distribution planning, and finance?

Information revolution

Relationship management

Increased competition and globalization

Enterprise resource planning

Customer relations management

Açıklama:

ERP is the technological backbone of e-business, an enterprisewide transaction framework with links into sales order processing, inventory management and control, production and distribution planning, and finance.

Doğru Cevap: D

Soru 25

Collaborative fulfillment
The information revolution
Increased competition and globalization
Enterprise resource planning
Relationship management
What are the major developments that brought supply chain management to the forefront of management's attention?

I, II, III, IV and V

I, III and V

II, IV and V

II, III and IV

II, III and V

Açıklama:

Supply chain management is as much a philosophical approach as it is a body of tools and techniques, and typically requires a great deal of interaction and trust between companies to work. However, three major developments brought SCM to the forefront of management’s attention:
• The information revolution
• Increased competition and globalization in today’s markets
• Relationship management

Doğru Cevap: E

Soru 26

What is a designed process to collect data related to customers, to get features of customers, and to apply those qualities in activities?

Customer relations management

Sales force

Customer service and support

Marketing

Customer loyalty

Açıklama:

Customer relations management is a designed process to collect data related to customers, to get features of customers, and to apply those qualities in activities.

Doğru Cevap: A

Soru 27

What is the usage of computer-controlled machineries and automation systems in manufacturing products?

Flexible manufacturing sytems

Computer integrated manufacturing systems

E-manufacturing

Marketing

Mass production

Açıklama:

Computer-integrated manufacturing (CIM) is the usage of computer-controlled machineries and automation systems in manufacturing products.

Doğru Cevap: B

Soru 28

What integrates information and decision making among data flow, information flow and cash flow and is a business strategy and a core competency for companies to compete in this highly competitive markets?

Computer-aided manufacturing

Computer integrated manufacturing systems

Flexible manufacturing systems

e-manufacturing

Mass production

Açıklama:

Doğru Cevap: D

Soru 29

It gives the opportunity of higher level of automation of manufacturing business information
It improves the information flow and work flow throughout organization.
It integrates information and decision making among data flow, information flow and cash flow.
It is a business strategy and a core competency for companies to compete in this highly competitive markets.
Which of these are features of e-manufacturing?

I, II, III

II, III and IV

I, III and IV

I, II and IV

I, II, III and IV

Açıklama:

e-manufacturing integrates information and decision making among data flow, information flow and cash flow. It is a business strategy and a core competency for companies to compete in this highly competitive markets. e-manufacturing gives the opportunity of higher level of automation of manufacturing business information and improves the information flow and work flow throughout organization.

Doğru Cevap: E

Soru 30

What is the aim of selling higher-value goods or services with the hope of existing customer’s buying intention?

Cross-selling

Bundling

Up-selling

Sales force

Customer loyalty

Açıklama:

Up-selling is the aim of selling higher-value goods or services with the hope of existing customer’s buying intention.

Doğru Cevap: C

Ünite 8

Soru 1

'Drill down', with which a typical ES should support the managers of each hierarchical level is:

The key factor that delineates the companies success level in the market.

The capability to help executives explore vast amount of data and information fast and in easy ways.

The capability to provide details upon follow-up query requests.

The capability to raise awareness by highlighting variances on performances.

The ability to support or enable executives with the analytical tools such as decision support systems.

Açıklama:

A typical ES should support the managers of each hierarchical level with different capabilities, such as drill down, which is the capability about providing details upon follow-up query requests. Drill down process can be performed manually or in an automated manner.

Doğru Cevap: C

Soru 2

Which of the following statements is true regarding the differences between business analytics, decision support systems and business intelligence?

Decision support systems address the company- wide needs for data and decision analysis while business analytics focus on the specific decisions and the analytical and informational expectations and requirements of decision makers.

The existence of ERP is a prerequisite for business intelligence and business analytics but not for decision support systems.

All three share different purposes.

Business analytics deals with satisfying the enterprise-wide demand for data and information in any content and format, anytime and any place by using data warehouses and data marts.

The business intelligence is vital for successful and sustainable applications business analytics and decision support systems.

Açıklama:

There are two more concepts closely related to business analytics: decision support systems and business intelligence. While all three share the common purpose, there are slight differences among them, such as: Business analytics address the company- wide needs for data and decision analysis while decision support systems focus on the specific decisions and the analytical and informational expectations and requirements of decision makers; the existence of ERP is a prerequisite for business intelligence, business analytics and decision support systems; business intelligence deals with satisfying the enterprise-wide demand for data and information in any content and format, anytime and any place by using data warehouses and data marts; the business intelligence is vital for successful and sustainable applications business analytics and decision support systems.

Doğru Cevap: E

Soru 3

The three levels of business analytics based on the analytical techniques they perform are:

Descriptive, predictive, and prescriptive analytics.

Stochastic, query, and stimulating analytics.

Descriptive, stimulating and query analytics.

Optimizing, stimulating and stochastic analytics.

Standard, query and prescriptive analytics.

Açıklama:

There are three levels of business analytics based on the analytical techniques they perform. They are descriptive, predictive, and prescriptive analytics.

Doğru Cevap: A

Soru 4

"Providing a feasible solution or a recommendation that shows how to achieve the best performance" is the goal of:

Prescriptive analytics.

Personal business analytics.

Descriptive analytics.

Predictive analytics.

Computational analytics.

Açıklama:

The goal of the prescriptive analytics is to provide a feasible solution or a recommendation that shows how to achieve the best performance. e methods and algorithms of some disciplines such as operations research, management science, and optimization have been widely used for prescriptive analytics.

Doğru Cevap: A

Soru 5

CIA triad consists of:

Confidentiality, integrity and availability.

Credibility, integrity and availability.

Credibility, individuality and adoptability.

Confidentiality, individuality and adoptability.

Compatibility, integrity and ability.

Açıklama:

One of the fundamental concepts associated with security of information systems is known as CIA triad. It consists of confidentiality, integrity, and availability.

Doğru Cevap: A

Soru 6

Human-beings have certain mental limits and they cannot outperform the decision support systems. The size of the problem, the number of criteria a decision maker must consider can be faster, and the memory recall issues can be overcome almost always by EDSSs. This kind of support is called:

Computational support.

Cognitive support.

Knowledge support.

Data support.

Communication and collaboration support.

Açıklama:

Cognitive support: When it comes to processing and storing information, human-beings have certain mental limits and they cannot outperform the decision support systems. The variety of the information and knowledge as pertains to the problem on hand has also a signifficant impact on the boundaries of the human mind. The size of the problem, the number of criteria a decision maker must consider can be faster and the memory recall issues can be overcome almost always by EDSSs.

Doğru Cevap: B

Soru 7

What is the component of the DSS in charge of running search or optimization algorithms, building all sorts of models such as mathematical and simulation models, archiving models for future use, computing formulas and performing sensitivity analysis?

Data-Information Management Module.

Dialog Management Module.

Knowledge Management Module.

Model Management Module.

User Interface Design.

Açıklama:

Model management module of a DSS is in charge of running search or optimization algorithms, building all sorts of models such as mathematical and simulation models, archiving models for future use, computing formulas and performing sensitivity analysis. Modeling requires a lot of parameters that may not be available anywhere in the company. Then, the estimation of those parameters can be realized by the model management module.

Doğru Cevap: D

Soru 8

Infiltrating to the system without any permission is called:

Identity theft.

Hacking.

Social engineering.

SQL injection.

Spoofing.

Açıklama:

The term hacking means infiltrating to the system without any permissions. Hackers can be either external individuals from outside of the company or people with bad intention from inside of the company. Moreover, the attitudes of hackers after unauthorized access to the system is also important.

Doğru Cevap: B

Soru 9

Which of the security recommendations to provide information security below is not correct?

It is important to use antivirus and firewalls software and moreover, they should be updated frequently.

E-mail from untrusted or unknown sources should not be read and the files should not be downloaded.

Electronic commerce websites should not be allowed to store confidential information especially credit card information.

Confidential information such as passwords or credit card information should be entered via external keyboards.

The operating systems used should be updated frequently.

Açıklama:

One of security recommendations to provide information security is that confidential information such as passwords or credit card information should be entered via on-screen keyboards.

Doğru Cevap: D

Soru 10

Reducing the system performance by unauthorized use of a part of our entire resources of a computer on the local network is called:

Denial of services attack.

Distributed denial of service attack.

Computer hijacking.

Buffer overflow.

Social engineering.

Açıklama:

A method, which is used to hinder the operation of systems, is computer hijacking method. Computer hijacking means reducing the system performance by unauthorized use of a part of our entire resources of a computer on the local network. Although computer hijacking is functionally similar to the DoS/DDoS attacks, hijacking attacks are made by software named as bots.

Doğru Cevap: C

Soru 11

What does COO stand for?

Chief Operating Officers

Chief Executive Officers

Chief Financial Officers

Chief of Operations

Checking Operations Officers

Açıklama:

Among users of EIS are the chief executive officers (CEO), the chief financial officers (CFO), or the chief operating officers (COO).

Doğru Cevap: A

Soru 12

Which of the below is an impact of EIS on executive decision makers?

Reduced paper costs

Fewer and shorter meetings

Greater access to corporate databases

More competitive information

Faster access to information

Açıklama:

The impact of EIS on the job performances of the executive decision-makers might also be outlined as follows.
• Better communication,
• Exploring capability in detecting historic trends,
• Improved effectiveness and efficiency,
• Fewer and shorter meetings,
• Improved decision-making,
• Betterment of planning and control.

Doğru Cevap: B

Soru 13

Which of the below is the definition of drill down capability?

These are the key factors that delineate the companies success levels in the market.

Executives either must be supported or enabled with the analytical tools such as decision support systems.

This capability is about providing details upon follow-up query requests. Drill down process can be performed

Executives attention must be towards those problematic or outstanding performances for effective decision-making.

This capability helps executives to explore vast amount of data and information fast and easy ways.

Açıklama:

Drill down: This capability is about providing details upon follow-up query requests. Drill down process can be performed manually or in an automated manner.

Doğru Cevap: C

Soru 14

Which of the below is also known as "reporting analytics"?

Predictive analytics

Personal business analytics

Prescriptive analytics

Descriptive analytics

All of the above

Açıklama:

Descriptive analytics, sometimes called “reporting analytics” deals with the current status of the company based on the key performance indicators, i.e., KPIs.

Doğru Cevap: D

Soru 15

Which of the below is an Add-in you can use to perform powerful data analysis in Excel which enables users to make timely business decisions without requiring IT assistance?

PowerQuery

PowerView

PowerMap

Solver

PowerPivot

Açıklama:

PowerPivot is an Add-in you can use to perform powerful data analysis in Excel. PowerPivot enables users to make timely business decisions without requiring IT assistance.

Doğru Cevap: E

Soru 16

"When it comes to processing and storing information, human-beings have certain mental limits and they cannot outperform the decision support systems. The variety of the information and knowledge as pertains to the problem on hand has also a significant impact on the boundaries of the human mind. The size of the problem, the number of criteria a decision maker must consider can be faster, and the memory recall issues can be overcome almost always by EDSSs"
What kind of a support system is outlined in above description?

Cognitive Support

Computational Support

Analytical Support

Modeling Support

Data Support

Açıklama:

Cognitive support: When it comes to processing and storing information, human-beings have certain mental limits and they cannot outperform the decision support systems. The variety of the information and knowledge as pertains to the problem on hand has also a significant impact on the boundaries of the human mind. The size of the problem, the number of criteria a decision maker must consider can be faster, and the memory recall issues can be overcome almost always by EDSSs.

Doğru Cevap: A

Soru 17

What does CIA stand for?

Central Intelligence Agency

Confidentiality-Integrity-Availability

Confident Central Agency

Central Integrity Agency

Central Intelligence Availability

Açıklama:

One of the fundamental concepts associated with security of information systems is known as CIA triad consists of confidentiality, integrity, and availability.

Doğru Cevap: B

Soru 18

What is voltage drops or spikes called?

Blackout

Phishing

Brownout

Cybercrime

Identity theft

Açıklama:

Another factor that can cause hardware failures is the problems in the electrical installation. Blackouts mean instant power cuts which can interrupt operations and cause damage to hardware. On the other hand, Brownouts are voltage drops or spikes in incoming voltage, which cause a current fluctuation, leads similar problems with blackouts on computer hardware.

Doğru Cevap: C

Soru 19

What is faking a website or e-mail to trick users into passing along credentials called?

Backdoors

Scans

Logic Bombs

Spoofing

Social Engineering

Açıklama:

Spoofing: Faking a website or e-mail to trick users into passing along credentials.

Doğru Cevap: D

Soru 20

In which security measure transaction records are sent simultaneously to different sources with different purposes and stored?

Back up

Encryption

Digital signature

Firewalls

Atomic transaction

Açıklama:

Another security measure to be considered in the concept of data and information security is the approach called an atomic transaction. In this approach, transaction records are sent simultaneously to different sources with different purposes and stored. The store process can be completed if only it can be done for all sources. On the other hand, if transaction record cannot be stored in one of the sources, there will be an error message and all storing processes will be canceled.

Doğru Cevap: E

Soru 21

I. Faster access to external databases,
II. Highly detailed,
III. More timely information,
IV. Reduced paper costs.
Which of the ones listed above is among the features that executives usually seek from enterprise information systems?

I, II & III.

Only II.

I, III & IV.

I & IV.

II, III & IV.

Açıklama:

According to a study, executives usually seek the following features from EIS on internal or external information both.
• More timely information,
• Greater access to operational data,
• More concise, relevant information,
• Highly summarized,
• New or additional information,
• More information about the external environment,
• More competitive information,
• Faster access to external databases,
• Faster access to information,
• Reduced paper costs
Thereofre, the correct option is C.

Doğru Cevap: C

Soru 22

I. Betterment of planning and control,
II. Improved effectiveness and efficiency
III. Better communication,
IV. More and longer meetings.
Which of the ones listed above is among the impact of enterprise information systems on the job performances of the executive decision makers?

I, II & III.

I & IV.

II & III.

Only IV.

Açıklama:

The impact of EIS on the job performances of the executive decision makers might also be outlined as follows.
• Better communication,
• Exploring capability in detecting historic trends,
• Improved effectiveness and efficiency,
• Fewer and shorter meetings,
• Improved decision-making,
• Betterment of planning and control.
Thereofre, the correct option is A.

Doğru Cevap: A

Soru 23

Which of the followings is not one of the capabilities that a typical enterprise system should support?

Analytics.

Decision-making.

Critical success factors.

Drill down.

Exception reporting.

Açıklama:

A typical ES should support the managers of each hierarchical level with the following capabilities.
• Drill down
• Critical success factors
• Analytics
• Exception reporting
• Navigation of information
Thereofre, the correct option is B.

Doğru Cevap: B

Soru 24

Which of the followings refers to the capability that helps executives to explore vast amount of data and information fast and easy ways?

Analytics.

Navigation of information.

Critical success factors.

Drill down.

Exception reporting.

Açıklama:

Navigation of information: This capability helps executives to explore vast amount of data and information fast and easy ways. Thereofre, the correct option is B.

Doğru Cevap: B

Soru 25

Which of the followings refers to the key factors that delineate the companies success levels in the market?

Analytics.

Navigation of information.

Critical success factors.

Drill down.

Exception reporting.

Açıklama:

Critical success factors: These are the key factors that delineate the companies success levels in the market. Executives should be enabled to observe the current status of those factors including KPI’s (key performance indicators). Thereofre, the correct option is C.

Doğru Cevap: C

Soru 26

Which of the following questions is included in predictive analytics?

What will happen next?

What has happened so far?

What was the last quarter's results?

How did a certain product become popular?

When did the trend start?

Açıklama:

Predictive analytics aims to reveal the risks and opportunities a company can face in the future. For gaining insights on the future of an enterprise, managers turn to statistical forecasting and prediction methods connected with corporate data sources. Thereofre, the correct option is A.

Doğru Cevap: A

Soru 27

Which of the following questions is included in descriptive analytics?

What is the trend?

How can we achieve the best?

How many, how often, where?

What will happen next?

How can we achieve the best by observing the effects of uncertainty?

Açıklama:

Descriptive analytics, sometimes called “reporting analytics” deals with the current status of the company based on the key performance indicators, i.e., KPIs. Managing a company requires appropriate monitoring the operations. Key performance indicators are chosen to summarize the business performance of the enterprise. So, they are supposed to represent what is happening in the company and indicate the potential problems. For instance, the average inventory levels, the utilization rate of the computer numerical controlled machines and robots, as well as backlogs and shortages are examples of KPIs. Thereofre, the correct option is C.

Doğru Cevap: C

Soru 28

Which of the following questions is included in prescriptive analytics?

If actions are needed or not?

What happened?

What exactly is the problem?

What if...?

How can we achieve the best?

Açıklama:

The goal of the prescriptive analytics is to provide a feasible solution or a recommendation that shows how to achieve the best performance. The methods and algorithms of some disciplines such as operations research, management science, and optimization have been widely used for prescriptive analytics. Thereofre, the correct option is E.

Doğru Cevap: E

Soru 29

I. Built an appropriate representation of the problem, that is, a model
II. Define or identify the problem or the opportunity
III. Search for best or better feasible solutions to the problem by using the model
IV. Choose a superior solution to the problem
Which of the followings is the correct order of the steps of the scientific decision making?

I-II-III-IV

IV-II-III-I

IV-III-II-I

II-I-III-IV

II-I-IV-II

Açıklama:

The most important task of a manager is to make decisions. Therefore, human decisionmaking process may be considered as a blend of the intelligence, educational background, experience, intuition, judgment, as well as personality and the cultural background of the decision maker. This blend is usually called the profile of the decision maker. Unfortunately, there is no secret formula for a successful manager’s profile. What is more important than the profile of a decision maker is to follow the steps of the scientific decision making.
They are as presented by Simon:
1. Define or identify the problem or the opportunity
2. Built an appropriate representation of the problem, that is, a model
3. Search for best or better feasible solutions to the problem by using the model
4. Choose a superior solution to the problem.
Thereofre, the correct option is D

Doğru Cevap: D

Soru 30

Which of the followings refers to the principle that information systems must protect confidentiality, integrity, and availability in terms of ethics?

Cognitive support.

CIA triad.

Data support.

Predictive Analytics.

Drill down.

Açıklama:

One of the fundamental concepts associated with security of information systems is known as CIA triad consists of confidentiality, integrity, and availability. Thereofre, the correct option is B.

Doğru Cevap: B

Soru 31

What does ERP stand for?

Enterprise Resource Planning

Entrance Resource Planning

Enterprise Return Policy

Entrance Return Policy

Enter Return Policy

Açıklama:

Enterprise Resource Planning (ERP) can be defined as an integrated collection of computer and database applications designed, developed and implemented to meet the information needs of business and industrial organizations.

Doğru Cevap: A

Soru 32

What does COO stand for?

Chief Executive Officer

Chief Operating Officer

Chief Organizational Officer

Chief Financial Officer

Chief Ordering Officer

Açıklama:

Most of the executives used EIS to support their decisions, some others for scheduling and to set agendas. Among users of EIS are the chief executive officers (CEO), the chief financial officers (CFO), or the chief operating officers (COO).

Doğru Cevap: B

Soru 33

"Executives attention must be towards those problematic or outstanding performances for effective decision-making. Therefore ES should raise awareness by highlighting such variances on performances"
What does the above definition define?

Drill down

Critical success factors

Exception reporting

Analytics

Navigation of information

Açıklama:

Exception reporting: Executives attention must be towards those problematic or outstanding performances for effective decision-making. Therefore ES should raise awareness by highlighting such variances on performances

Doğru Cevap: C

Soru 34

Which one below is an example of Prescriptive Analytics?

Drilldown/Query

Reports on demand

Simulation modeling

Stochastic optimization

Standard business reporting

Açıklama:

Doğru Cevap: D

Soru 35

What is EDSS?

Enter Dimension Support Systems

Entrance Decision Support Systems

Enterprise Dimension Support Systems

Endeavor Dimension Support Systems

Enterprise Decision Support Systems

Açıklama:

The purpose of this chapter is to present the enterprise decision support systems that turn data and information of extended ERP systems into managerial and organizational intelligence.

Doğru Cevap: E

Soru 36

Which of the following is about the mental limits of human-beings?

Cognitive support

Modelling support

Knowledge support

Mobile support

Computational support

Açıklama:

When it comes to processing and storing information, human-beings have certain mental limits and they cannot outperform the decision support systems. The variety of the information and knowledge as pertains to the problem on hand has also a significant impact on the boundaries of the human mind. The size of the problem, the number of criteria a decision maker must consider can be faster, and the memory recall issues can be overcome almost always by EDSSs.

Doğru Cevap: A

Soru 37

In which of the following people are tricked by fake web addresses or e-mails?

Blackout

Phishing

Brownout

Cybercrime

Identity theft

Açıklama:

Phishing is one of the methods used by people with bad intentions frequently. It is a kind of action which takes benefits from peoples’ weakness. Phishing act can be explained as those perpetrators design a fake website or send a fake e-mail in order to earn the trust of people to steal their confidential information.

Doğru Cevap: B

Soru 38

What is SQL injection?

Visually changing the entire website

Hindering effective use of computers and its resources

Gaining administrative privileges on databases of websites

Using viruses

Using Trojan horses

Açıklama:

SQL injection is the most common method used by hackers to defacement. By the use of this method, hackers can gain administrative privileges on databases of websites. As a result of this, they can easily manipulate the records in databases and context of the website as they want.

Doğru Cevap: C

Soru 39

Which of the following is faking a website or e-mail to trick users into passing along credential?

Backdoors

Scans

Sniffers

Spoofing

Logic Bombs

Açıklama:

Spoofing is faking a website or e-mail to trick users into passing along credentials.

Doğru Cevap: D

Soru 40

What is the process of transforming plain text into the ciphertext by using algorithms or keys?

Atomic transaction

backup

Access control

Firewall

Encryption

Açıklama:

Encryption is the process of transforming plain text to the ciphertext by using algorithms or keys. Encrypted data cannot be read or converted by anyone except the sender and the intended receiver.

Doğru Cevap: E

Busıness Informatıon Systems (ENG) - Tüm Sorular

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